Listening to music
Fatema Mansoor
Unemployed
Hamad Town
Summary
Dedicated office worker skilled at using MS Office and Google to create exceptional communications, presentations and spreadsheets. Maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Trainee Clerk
Gulf Union Insurance
06.2013 - 07.2022
- Managing customers needs by creating Insurance application and managing their claims.
Receiption
Al Hekma Clink
Manama
09.2020 - 11.2020
- Increased customer satisfaction by resolving issues.
- Carried out day-to-day duties accurately and efficiently.
- Handled calls per day to address customer inquiries and concerns.
- Entered customers information into systems.
Trainee Clerk
Ministry of Health
06.2012 - 07.2012
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
Education
Secondary School - Commercial
Al Wafaa Secondary School
Isa Town 09.2011 - 06.2014
Skills
Bookkeeping
Administrative support
Customer satisfaction
Sorting and labeling
MS Office
Photoshop
Interests
Art
Movies and TV series
Travel
Outdoor activities
Exercising
Timeline
Receiption
Al Hekma Clink
09.2020 - 11.2020
Trainee Clerk
Gulf Union Insurance
06.2013 - 07.2022
Trainee Clerk
Ministry of Health
06.2012 - 07.2012
Secondary School - Commercial
Al Wafaa Secondary School
09.2011 - 06.2014