Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

AbdulRahman O. Al Helo

Waitress Sfarji Food
Irbid

Summary

Friendly barista with 2 years of experience serving customers at a busy midtown café. Current bachelor's degree student majoring in food service management. Rang up more than $5,000 in sales per day and awarded the BDP Service Recognition certificate for March 2020. Looking to leverage customer-centric attitude and café skills to become the next waitress at Vaucluse Restaurant.

Overview

2
2
Languages
1
1
year of post-secondary education
5
5
years of professional experience

Work History

Waitress

Al Sunbulah Restorent
Irbid
01.2019 - 08.2021

· Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

· Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

· Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

· Stayed up-to-date on menu changes to help customers make food choices.

· Folded napkins and prepared silverware sets to provide adequate supply for host station.

· Kept server areas clean and stocked to increase efficiency while working tables.

· Used cash registers and credit card machines to cash out customers.

· Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

· Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

· Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.

· Supervised restocking of salad bar and buffet for lunch and dinner service.

· Inspected dishes and utensils for cleanliness.

· Greeted new customers, discussed specials and took drink orders.

Waitress

Abu Riyadh Restaurants
Irbid
01.2020 - 07.2021

· Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

· Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

· Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

· Stayed up-to-date on menu changes to help customers make food choices.

· Folded napkins and prepared silverware sets to provide adequate supply for host station.

· Kept server areas clean and stocked to increase efficiency while working tables.

· Used cash registers and credit card machines to cash out customers.

· Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

· Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

· Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.

· Supervised restocking of salad bar and buffet for lunch and dinner service.

· Inspected dishes and utensils for cleanliness.

· Greeted new customers, discussed specials and took drink orders.

Waitress

Ramada Dead Sea Hotel
Dead Sea
01.2021 - 06.2021

· Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

· Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

· Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

· Stayed up-to-date on menu changes to help customers make food choices.

· Folded napkins and prepared silverware sets to provide adequate supply for host station.

· Kept server areas clean and stocked to increase efficiency while working tables.

· Used cash registers and credit card machines to cash out customers.

· Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

· Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

· Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.

· Supervised restocking of salad bar and buffet for lunch and dinner service.

· Inspected dishes and utensils for cleanliness.

· Greeted new customers, discussed specials and took drink orders.

Waitress

Abu Zaid Restaurants
Irbid
06.2020 - 05.2021

· Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

· Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

· Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

· Stayed up-to-date on menu changes to help customers make food choices.

· Folded napkins and prepared silverware sets to provide adequate supply for host station.

· Kept server areas clean and stocked to increase efficiency while working tables.

· Used cash registers and credit card machines to cash out customers.

· Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

· Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

· Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.

· Supervised restocking of salad bar and buffet for lunch and dinner service.

· Inspected dishes and utensils for cleanliness.

· Greeted new customers, discussed specials and took drink orders.

Education

Course - Course of Food Steward

Mention The School Name
Irbid
06.2020 - 06.2021

Skills

    Friendliness & Personability

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Software

Microsoft Word

Microsoft Excel

Power Point

Timeline

Waitress

Ramada Dead Sea Hotel
01.2021 - 06.2021

Waitress

Abu Zaid Restaurants
06.2020 - 05.2021

Course - Course of Food Steward

Mention The School Name
06.2020 - 06.2021

Waitress

Abu Riyadh Restaurants
01.2020 - 07.2021

Waitress

Al Sunbulah Restorent
01.2019 - 08.2021
AbdulRahman O. Al HeloWaitress Sfarji Food