Microsoft Word
Friendly barista with 2 years of experience serving customers at a busy midtown café. Current bachelor's degree student majoring in food service management. Rang up more than $5,000 in sales per day and awarded the BDP Service Recognition certificate for March 2020. Looking to leverage customer-centric attitude and café skills to become the next waitress at Vaucluse Restaurant.
· Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
· Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
· Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
· Stayed up-to-date on menu changes to help customers make food choices.
· Folded napkins and prepared silverware sets to provide adequate supply for host station.
· Kept server areas clean and stocked to increase efficiency while working tables.
· Used cash registers and credit card machines to cash out customers.
· Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
· Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
· Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
· Supervised restocking of salad bar and buffet for lunch and dinner service.
· Inspected dishes and utensils for cleanliness.
· Greeted new customers, discussed specials and took drink orders.
· Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
· Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
· Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
· Stayed up-to-date on menu changes to help customers make food choices.
· Folded napkins and prepared silverware sets to provide adequate supply for host station.
· Kept server areas clean and stocked to increase efficiency while working tables.
· Used cash registers and credit card machines to cash out customers.
· Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
· Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
· Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
· Supervised restocking of salad bar and buffet for lunch and dinner service.
· Inspected dishes and utensils for cleanliness.
· Greeted new customers, discussed specials and took drink orders.
· Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
· Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
· Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
· Stayed up-to-date on menu changes to help customers make food choices.
· Folded napkins and prepared silverware sets to provide adequate supply for host station.
· Kept server areas clean and stocked to increase efficiency while working tables.
· Used cash registers and credit card machines to cash out customers.
· Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
· Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
· Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
· Supervised restocking of salad bar and buffet for lunch and dinner service.
· Inspected dishes and utensils for cleanliness.
· Greeted new customers, discussed specials and took drink orders.
· Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
· Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
· Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
· Stayed up-to-date on menu changes to help customers make food choices.
· Folded napkins and prepared silverware sets to provide adequate supply for host station.
· Kept server areas clean and stocked to increase efficiency while working tables.
· Used cash registers and credit card machines to cash out customers.
· Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
· Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
· Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
· Supervised restocking of salad bar and buffet for lunch and dinner service.
· Inspected dishes and utensils for cleanliness.
· Greeted new customers, discussed specials and took drink orders.
Friendliness & Personability
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