Abdulaziz Alali
Al Muharraq
Summary
Dynamic professional with a proven track record at Bahrain Islamic Bank, excelling in strategic planning and innovation. Achieved significant improvements in transaction accuracy and customer satisfaction while reducing fraud incidents. Adept at report preparation and investigation management, consistently exceeding performance metrics in a fast-paced environment.
Overview
24
24
years of professional experience
Work History
Officer, Credit Card Center
Bahrain Islamic Bank - Bahrain
01.2001 - Current
- Managed high volumes of transactions daily, prioritizing tasks effectively to meet deadlines.
- Streamlined payment processing for increased accuracy and reduced errors in transaction handling.
- Improved customer satisfaction by efficiently processing credit card transactions and addressing inquiries.
- Enhanced team productivity with effective communication and collaboration in a fast-paced environment.
- Contributed to company growth by consistently meeting or exceeding established performance metrics.
- Optimized workflow processes, identifying areas for improvement and implementing necessary changes.
- Supported sales efforts by providing information on credit card processing services to potential clients.
- Maintained up-to-date knowledge of industry regulations, ensuring compliance with all applicable standards.
- Reduced fraud occurrences, implementing security measures and monitoring suspicious activities closely.
Education
Bachelor in Business Informatics - Business
University of Technology Bahrain
Salmabad, Bahrain01-2013
High School Diploma -
Ahmed Al Omran Secondary School
Manama07-1999
Skills
- Strategic planning
- Innovation and creativity
- Report preparation
- Investigation leadership
- Information verification
- Investigation management
Languages
Arabic
Native or Bilingual
English
Professional Working
Timeline
Officer, Credit Card Center
Bahrain Islamic Bank - Bahrain
01.2001 - Current
Bachelor in Business Informatics - Business
University of Technology Bahrain
High School Diploma -
Ahmed Al Omran Secondary School
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