Abdulla AlBastaki

• Coordinated with subject matter experts throughout organization for input on technical aspects of proposals, ensuring accuracy and relevance within each submission.
• Strengthened relationships with clients through regular communication during tender process, fostering trust and confidence in our services.
• Ensured all tender documents were accurately proofread, reflecting professionalism and attention to detail.

Main user for PO's and IPR's, Expert Senior CFS program user, handling purchases in/out

• Secondary job as HR, dealing with attendances, generate and calculate the timings
• Prepare & negotiate contracts, Direct and Coordinate administrative functions
• Minority in payrolls, recruitment & Training, conduct interviews
• Tender board member - main tender initiator for the authority, - RFP creator & handler for all departments local & international tenders - Main line officer for employee requests & building maintenance, Handing Operations - Idea of Handling Shipments &Transportation - In charge of meetings and job finishing
• Skills - Leadership, Business Strategies and Planning, Conflict Resolution, Sales, Fluent.
• Boosted profit opportunities, analyzing cost, contract performance and risk for corrective action.
• Empowered staff members to contribute to continuous improvement, quality and growth of company.
• Served as mentor to junior team members.
• Directed safety operations and maintained clean work environment in adherence to HSE requirements.
• Directed day-to-day operations of Health & Safety facility to provide safe and enjoyable guest experience.
• Authorized use of teams and materials for specific departments and projects.
• Oversaw day-to-day functioning of administrative operation.
• Leveraged financial data and forecasts to set clear operating budgets.
• Cultivated strong industry relationships to promote services and improve business operations.
• Developed successful strategies and policies, meeting organizational needs and implementing improvements.
• Tracked organizational performance against objectives and revamped strategies to better meet targets.
• Established company targets based on previous performance and predicted forecasts.
• Reported successes, failures and new plans to governing body to guide decision-making.
• Evaluated departmental performance and developed improvements to key operations.
• Built successful business culture focused on performance optimization and goal attainment.
• Monitored operations to keep processes aligned with targets and matching forecasts.

• Business Bay Sea Front
• Generate Operational reports for management as needed
• Evaluate current operational strategies and recommend improvements
• Promote quality achievements and performance improvement throughout Leaves operations
• Dealing and solving employees' issues
• Handling operations of the branches
• Coordinating the annual leave for employees.
• Ran operations successfully according to industry best practices and owner standards.
• Worked closely with chef and cooks to determine menu plans for special events or occasions.
• Trained newly hired employees on service techniques, company procedures and safety processes.
• Educated staff members on procedural and menu changes.
• Scheduled employees to keep shifts well-staffed.
• Identified, investigated and corrected restaurant service issues to maintain customer satisfaction.
• Interviewed and hired skilled personnel to fill restaurant positions.
• Counseled and disciplined staff, addressing issues promptly and providing constructive feedback.
• Drove revenue by coaching team members on customer service and up-selling techniques.
• Directed staff in daily work assignments to help each achieve goals and uphold restaurant reputation.
• Used coaching and mentoring techniques to improve employee skills and boost morale.
• Managed complaints with calm, clear communication and problem-solving.
• Managed payroll accuracy using specific checklists and quality review processes.
• Trained and mentored employees to maximize team performance.

• Built long-lasting client relationships using strengths in communication and interpersonal relations.
• Deployed established sales tactics and messaging to convert assigned inbound leads into client wins.
• Served as point of contact for assigned client accounts, maintaining client satisfaction and loyalty.
• Negotiated and prepared contracts, bids and order forms to achieve best possible value for money.
• Prepared contracts and Service Level Agreements for new and existing client business.
• Developed valuable client relationships through proactive communication and service execution.
• Worked with marketing department to deliver promotional materials appropriate to customer needs.
• Developed sales plan to exceed annual sales targets and grow business.
• Cold called customers to build lead database.
• Resolved customer issues and complaints with quick-thinking problem-solving.
• Exhibited first class customer follow-up support for enhanced service.
• Coordinated sales efforts with marketing teams to increase profits.
• Built exceptional customer satisfaction by delivering friendly service.
• Followed brand guidelines to provide consistent customer experience.
• Achieved company targets by implementing successful sales strategies.
• Verified and reviewed completed contracts to maximise customer satisfaction.
• Collaborated with team members to achieve target results.
• Built and maintained courteous and effective working relationships.

• Worked with the PR department as anassistant to the accountant
• Started with filing invoices and receipts
• MS Office (Excel & Word) consistsof invoicing, stock taking, collection
• Meetings, Brainstorming & planning
• Sharing ideas to improve the company