Abdulla Almehaiza

- Manage client information against AML/CFT, CBB, sanctions and internal compliance requirements, ensuring relationships adhered to the bank's risk appetite and control framework.

- Collaborate with Relationship Managers across multiple regions to onboard and periodically review corporate, banking and NBFI clients, aligning client needs with KYC/CDD, AML and regulatory obligations.

- Conduct sanctions, PEP and adverse media screening, investigating potential matches and escalating relevant cases for further review as per the bank's FCC policy.

- Perform detailed ownership drill downs through complex corporate structures to identify shareholders and ultimate beneficial owners meeting the applicable 10% ownership/control threshold.

- Process retail and wholesale payments, ensuring strict compliance with regulatory requirements and currency cut-off times.

- Process client SWIFT payment instructions, including settlement verification (SV) ,Callbacks, and necessary approvals

- Oversee corporate IBAN, Vostro, and Nostro account openings, maintaining high standards of documentation accuracy and regulatory adherence.

- Performed daily reconciliations of bank statements, accounts, and ledgers, identifying discrepancies to uphold accuracy in financial reporting.

- Prepared and delivered MI reports on key performance indicators for weekly operational stability meetings, facilitating informed decision-making.

- Participated in the core banking system migration to Temenos T24, focusing on the Payments Module. Tested and validated payment system processes, resolving errors and ensuring accurate mapping of customer data.

- Protected the business through the screening of clients against sanctions which included politically Exposed Persons (PEP) and adverse media alerts.

- Ensured compliance with OFAC and CBB sanctions policies

- Mentored new team members and conducted probation reviews for management.

- Coordinate with compliance and operations teams to resolve alerts efficiently and accurately resolved system errors for successful digital onboarding.

- Consistently exceeded processing expectations and targets as Top-Performer with meticulous attention to detail

- Enhanced client experiences and created positive interactions through the management of corporate clients, development of relationships and support to business growth.

- Improved customer risk rating criteria utilising KYC procedures whilst facilitating the opening of new individual and corporate Cryptocurrency accounts in line with CBB requirements.

- Transformed Zendesk macros communication content across the business in line with growth and strategic objectives.

- Managed communication with 120+ customers, enhancing customer satisfaction.

- Provided administrative support and English-Arabic translations, facilitating clear communication.

- Maintained and updated Rain's Cryptocurrency knowledge base to ensure accurate information for users.

- Reinforced IKEA policies, strategy and concepts within the branch to enhance performance and enable it

to become one of the top 3 IKEA stores worldwide.

- Identified activities for up to 10 shift staff and organised staff rosters whilst deputising for the Store.

Manager.

- Facilitated sales and reduced in-store queries; managed orders and processed stock in readiness for

the following day.

- Supported the implementation of a Human Resource “Compensation and Benefits” Policy as part of the

Project Delivery Team.

- Developed key clients and new relationships within commercial construction community through targeted lead generation strategy, expanding market presence.

- Conducted market research and competitor analysis to identify customer needs, tailoring sales pitches that resulted in multiple tender offers.

- Led sales activities for Bahrain International Airport Expansion Project, enhancing visibility and engagement with key stakeholders.