ABDULLAH ALOTAIBI
Summary
Results-oriented, accomplished Professional offering 7 years' experience in operational activities. Research, collect and analyze information, draft reports and documents, participate in the related meetings. Known as a business-savvy, action-oriented individual with proven track record of improving investigations activities and efficiency. In-depth understanding of compliance, enforcement, development of proper investigation operational plan. Adept at building consensus among multiple lines of business, driving teams and closely collaborating with senior manager to achieve organization objectives. Self-starter and a superior communicator with outstanding leadership and presentation skills, and ability to manage multiple priorities.
Overview
2025
2025
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Executive Team Lead
Alshaya Group
1 2021 - Current
- Undertake operational activities including assisting in conducting enforcement to examine relevant evidence and determine the cause, preparing final assessment report including findings and results and consolidating in a report all underlined potential trends and repetitive actions for integration in the future plans
- Develop enforcement operational plan to lead day-to-day enforcement activities identifying specific characteristics to focus on during investigation process in line with needs of organization requirements
- Review and assess raised investigation cases to classify and prioritize identified risks creating case on system
- Manage enforcement activities ensuring proper compliance with enforcement operational plan and raise findings to evaluate performance and take needed corrective actions accordingly
- Perform other duties and different ad-hoc activities requested
- Support junior staff or direct reports in order to execute their duties according to set policies and processes
- Escalate complex problems to the relevant stakeholders to ensure cases/issues are closed properly
- Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner
- Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
- Develop enforcement performance report underlining operational gaps and training needs for improvement and enhancement of investigation activities
- Consolidate in one report all underlined potential trends and repetitive actions in line with code of ethics and quality standards and dispatch to relevant stakeholders for confirmation
- Set enforcement schedule in line with developed investigation operational plan ensuring covering all areas effectively and on-time
- Conduct investigation on evasions, fraud, and breaches through different techniques to examine relevant evidence in depth and determine the cause liaising with auditors involved in internal referral
- Evaluate enforcement activities to ensure uniformity and standardization based on investigation guidelines and highlight misalignment activities to recommend needed modifications
- Manage enforcement activities ensuring proper compliance with investigation operational plan and raise findings to evaluate performance and take needed corrective actions accordingly
- Receive and analyze objections and appeals on enforcement decisions to conduct re-assessment and settlement in line with deadlines, policies and procedures
- Prepare final assessment report including findings ensuring implementation of results in the system for future reference
- Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/ junior staff
Executive Legal Assistant
Al Tayyar Travel Group
01.2009 - 01.2013
- Worked directly with four prosecuting attorneys and one legal adviser
- Establish and maintained case files
- Prepare and finalize pleadings and documentation before District Courts
- Opened, maintained and stored official client files following the firm's
- Debt reviews
- Monthly meetings with stakeholders to discuss overdue receivables and if required to contact customer directly with mutual agreement
- Provide collection specialists with monthly cash collection targets
- Monitoring of timely and correct resolution of customer disputes
- Support Finance manager to prepare and sign off annual Service Level Agreement (SLA's), with the business
- Quarterly visits to customer locations to provide any training needs in business as well as discuss progress with cash collections, discussing appropriate changes and enhanced processes to be implemented
- Attend country credit committee meetings and present recommended customers to be 'on hold' due to insufficient credit limit or out of trading terms
- Provide monthly collection forecast to the business units
- Managing 3rd party customers' risk exposure, optimize working capital requirements, encourage timely collections, and mitigate risk to avoid losses, while assisting the business in achieving their objectives
- Providing education and training pertaining to credit management and related processes to both country finance and sales personnel ensuring an appropriate level of awareness on credit risk, payment terms and conditions and tools for risk mitigation
- Reviews of credit exposure for existing customers in situations such as, but not limited to: Adverse information about the customer, Overdue & Disputes
- Maintain customer master data in SAP, including setting up new customer accounts, maintaining credit terms, blocked accounts, etc
- Identify reasons for non-payment of overdue debt, utilizing reason codes to monitor trends and performance of business and across organization
- Prepare the general allowance of bad debts calculation basis on the portion of trade accounts receivables that is expected to be uncollectible in the future
Education
BACHELOR OF BUSINESS ADMINISTRATION -
Robert Morris University
01.2015 - 01.2018
Diploma of English Language and Literature - undefined
EF International Language
01.2013 - 01.2015
Diploma of Administrative and Secretarial Science - undefined
Tech. and Vocational Training Corporation
01.2007 - 01.2009
Skills
Enforcement
Compliance
Reporting
Public relations
Inventory control
Risk management
Business planning
Training and development
Financial management
Vendor negotiations
Labor cost controls
Time and resource optimization
Policies & Procedures
Quality Assurance
Analysis
Risk Management
Operational Excellence
Professionalism
Communication
Result-Oriented
Customer Focus
Change Enabling
Lead by example
Strategic Thinking
Employee Development & Empowerment
SAP
MS Office (Word, Excel, PowerPoint, Access, Outlook, Teams)
Team leadership
Operations management
Customer relations
Problem resolution
Quality management
Community engagement
Staff motivation
Team building
Administrative skills
Strategic planning
Technicalskills
MS Office (Word, Excel, PowerPoint, Access, Outlook, Teams)
Certification
Workplace investigation
Timeline
IOSH managing safety
06-2023
Workplace investigation
04-2021
BACHELOR OF BUSINESS ADMINISTRATION -
Robert Morris University
01.2015 - 01.2018
Diploma of English Language and Literature - undefined
EF International Language
01.2013 - 01.2015
Executive Legal Assistant
Al Tayyar Travel Group
01.2009 - 01.2013
Diploma of Administrative and Secretarial Science - undefined
Tech. and Vocational Training Corporation
01.2007 - 01.2009
Executive Team Lead
Alshaya Group
1 2021 - Current