
Personal Profile I am a highly motivated person who challenges those around them to achieve the best they can. I am a highly supportive individual with substantial experience of supervising and supporting the conduct of staff and colleagues. I am used to responding to deadlines, emergencies and developing concrete solutions and support to individuals and colleagues. I have a substantial experience delivering fantastic customer service to members of the public, often under extreme pressure and to deadlines. I am a very confident individual who take a proactive approach in identifying the needs of customers and exceeding their expectations. I am used to working to high quality standards and working as part of a team to meet targets. I have substantial experience of customer service and customer facing roles which, with my military career, have developed my organisational and prioritisation skills as well as my ability to work under pressure, legal and policy frameworks and also the importance of deadlines. At same time, my clear communication skills and capacity to support, motivate and encourage others has developed my interest in pursuing supervisory or management positions.