Ahmed Abd-Elghaffar
Manama
Summary
Results-oriented Head of Sales with 10 years’ experience leading commercial teams in Bahrain and Oman. Recognized for delivering business growth, operational efficiency, and strategic market access. Awarded “Best Sales Manager” in BAMECA (2024) for outstanding performance in sales and business KPIs. Adept at driving excellence through data-driven decision-making and cross-functional leadership
Overview
18
18
years of professional experience
Work History
Head of Sales – Bahrain and Oman
Novo Nordisk GEM
11.2020 - Current
- Deliver Ex-Sales targets for promoted and non-promoted portfolio, achieving 109%
- Spearheaded market access initiatives, strategic partnerships, and tender management, resulting in expanded market share.
- Developed and implemented strategies to increase sales and improve customer service.
- Led a high-performing sales team to consistently exceed quotas and achieve top rankings within the company.
- Directed marketing and distribution operations to optimize logistics and product availability.
- Developed strong client relationships for improved customer satisfaction and repeat business.
- Launched new products successfully by collaborating with cross-functional teams and executing comprehensive go-to-market plans.
- Developed and enforced policies and procedures for compliance with company policies.
- Developed and implemented incentive programs to increase sales and customer loyalty.
- Honored with “Best Sales Manager” awards for GEM affiliate and BAMECA region in 2024, reflecting top performance in both sales (117% New Generation Insulins, 103% GLP-1 Portfolio) and non-sales KPIs.
- Reference: Micheal Ramzy Diabetes BUH +96597606255
Country Sales Manager – Bahrain and Oman
Novo Nordisk Gulf Cluster
01.2019 - 10.2020
- Led country-level sales operations and strategic planning as a Leadership Team (LT) member.
- Oversaw market expansion and team development, building on achievements as Head of Sales.
- Managed a high-performing sales team to exceed targets and expand market share.
- Built long-lasting partnerships with key industry players through networking events and strategic collaborations.
- Reference: Dr. Akin Aksekili +905495419191
District Sales Manager
Novo Nordisk Gulf
12.2015 - 12.2018
- Established Novo Nordisk’s commercial presence in Bahrain and Oman, recruiting and developing high-performing teams.
- Successfully launched New Generation Insulins and Saxenda, driving rapid market adoption.
- Forged strategic partnerships to support business growth and innovation.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Assessed competitive landscape regularly to adapt strategies accordingly and maintain a leading position in the market.
- Reference: Dr. Akin Aksekili +90-5495419191
Senior Medical Representative - Kuwait
Novo Nordisk Gulf
01.2013 - 11.2015
- Utilized CRM tools effectively to track interactions with clients, analyze data, and develop targeted strategies for improved results.
- Boosted sales of assigned pharmaceutical products through effective territory management and strategic planning.
- Provided training support for junior medical representatives to enhance their understanding of products and improve their selling skills.
- Best Achiever Gulf 2014
- Developed long-lasting relationships with key opinion leaders, contributing to increased market share for the company.
- Reference: Nabil Kamal +96597219581
Medical Representative
Sanofi SA
06.2010 - 12.2012
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
- Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
- Regularly exceeded sales targets by establishing rapport with new clients while maintaining long-lasting relationships with existing ones.
- Monitored inventory levels proactively, mitigating potential shortages or surpluses before they impacted operations or customer satisfaction.
- Reference: Mohamed El-Sharkawi +966 564095203
Medical Representative
Novo Nordisk EG
04.2008 - 05.2010
- Best Achiever 2009
- Reference: Mohamed Al-Ashry +2 01006030605
Education
Bachelor - Pharmaceutical Science
Al-Azhar University
Cairo, Egypt01-2007
Skills
- Leadership & Team Building
- Strategic Planning & Execution
- Sales operations
- Market Access & Business Analysis
- Negotiation & Relationship Management
- Project & Tender Management
- Data Analysis & Business Solution Alignment
- Communication, Motivation, and Conflict Resolution
- Adaptability, Delegation, and Resource Allocation
Languages
Arabic (Native)
English (Professional Proficiency)
Interests
Reading, Stay updated on political and economic developments., Fitness, Current Affairs, Family Engagement
Timeline
Head of Sales – Bahrain and Oman
Novo Nordisk GEM
11.2020 - Current
Country Sales Manager – Bahrain and Oman
Novo Nordisk Gulf Cluster
01.2019 - 10.2020
District Sales Manager
Novo Nordisk Gulf
12.2015 - 12.2018
Senior Medical Representative - Kuwait
Novo Nordisk Gulf
01.2013 - 11.2015
Medical Representative
Sanofi SA
06.2010 - 12.2012
Medical Representative
Novo Nordisk EG
04.2008 - 05.2010
Bachelor - Pharmaceutical Science
Al-Azhar University