Ahmed Feteha Ahmed

Performed emergency drills regularly, enhancing crew readiness during crises.

• Demonstrated sound decision-making abilities under pressure situations.
• Efficiently handled cash transactions, minimising errors at end-of-day reconciliations.
• Collaborated closely with the kitchen team to maintain consistency in food presentation.
• Maintained a welcoming atmosphere within the restaurant enhancing guests' overall dining experience.
• Increased team productivity with efficient work schedules and staff assignments.

• Maintained high standards of cleanliness and hygiene in the food preparation area.
• Ensured compliance with licensing laws, health regulations, and safety legislation within the premises.
• Increased sales by introducing innovative marketing strategies.
• Supervised staff to ensure adherence to quality standards, health regulations, and safety protocols.

• Managing workflow
• Training new hires
• Reporting to HR and senior management.

• Managing workflow.
• Training new hires.
• Creating and managing team schedules.
• Reporting to HR and senior management.

• Always greet and welcome guests promptly in a warm and friendly manner.
• Assist guest with table reservation.
• Assist guest while seating.
• Speak with guests and staff using clear and professional language.
• Able to answer any questions regarding menu and assist with menu selections.
• Set the tables according to type of event and service standard.
• Check with guests to ensure satisfaction with food courses and beverage.
• Take an active role in coaching and developing staff.
• Serve food course and beverage to guest.
• Ensure that the restaurant is always clean and organized.
• Complete closing duties.
• Complete the daily responsibilities that are set for each individual shift.

• Greet customers as they arrive at the food service facility and provide them with assistance in finding seats.
• Oversee the ordering process, ensuring that the right order is delivered to the kitchen.
• Provide customers with suggestions on beverages that complete the food items.
• Manage the telephone exchange to respond to queries regarding food and beverages Service over the telephone.
• Accepting payments, ensuring all prices and quantities are accurate and providing a receipt to every customer.
• Processing refunds and exchanges, resolving complaints.
• Following all store procedures regarding coupons and gift cards.
• Maintaining a clean workspace.

• Company Overview: Alexandria Egypt
• Alexandria Egypt

• Company Overview: Alexandria Egypt
• Provide excellent customer service to everyone who visits your restaurant.
• Taking customer orders and delivering food and beverages.
• Making menu recommendations, answering questions and sharing additional information with restaurant patrons.
• Roll silverware, set up food stations, and prep for the next shift.
• Replenish condiment and napkin containers.
• Deliver checks and process bill payment.
• Alexandria Egypt