Ahmed Mohammed
Isa Town
Summary
Certified travel agent with extensive expertise in organizing memorable trips and providing exceptional customer service. Highly talented at maximizing profits through the sales of selling International travel packages, resulting in increased client referrals and repeat business. Committed to delivering outstanding travel experiences while fostering long-term relationships with clients.
Overview
9
9
years of professional experience
Work History
Assistant Travel Manager
Coral Travel and Tours
01.2022 - Current
- Created sales and marketing strategies to expand the agency's business and maximize revenue goals.
- Organized domestic and international individuals and groups travel to multiple locations across the globe.
- Developed and maintained strong relationships with airlines, hotels, and car rental providers.
- Assisted customers with passports, Schengen visa applications, and travel documents.
- Handled travel arrangements for groups, couples, executives, and special needs clients.
- Ensured that all travel expenses were accurately tracked and reported on a timely basis.
- Prepared invoices for reimbursement of approved expenses incurred by travelers during their trip.
Corporate Travel Coordinator
Pittie Group
Mumbai, Maharashtra
01.2020 - 11.2021
- Answered calls and emails promptly from clients who are requesting new travel arrangements or changes to existing itineraries, and provided prompt customer service.
- Booked and issued airline, hotel, car, and other tour reservations through the Sabre GDS system, accurately and efficiently.
- Modified itineraries when travelers request, which may result in the reissue, exchange, refund, or voiding of airline or rail tickets.
- Negotiated competitive rates with travel suppliers to ensure the best deals for clients.
Travel Consultant
Akbar Travels Of India Pvt Ltd
Mumbai, Maharashtra
08.2016 - 10.2019
- Utilized the Sabre travel system to manage reservations received via phone and direct interactions.
- Monitored booking status and ensured timely compliance with ticket payment policies.
- Experienced in pricing strategies, routing methods and queue management within the Sabre system.
- Handled database tasks and supported backend administrative activities.
Education
IATA (Diploma) -
Akbar Academy
09.2014
Fares and Ticketing (Distinction) -
Akbar Academy
08.2014
Higher Secondary Certificate -
Mar 2012 - Mar 2013
03.2013
Skills
- Ability to manage and exceed revenue targets
- Strong sales skills, and the ability to upsell additional services
- Proficiency in creating personalized travel recommendations and packages
- Itinerary Planning
- High-Pressure Performance
- Destination Knowledge
References
References available upon request
Timeline
Assistant Travel Manager
Coral Travel and Tours
01.2022 - Current
Corporate Travel Coordinator
Pittie Group
01.2020 - 11.2021
Travel Consultant
Akbar Travels Of India Pvt Ltd
08.2016 - 10.2019
IATA (Diploma) -
Akbar Academy
Fares and Ticketing (Distinction) -
Akbar Academy
Higher Secondary Certificate -
Mar 2012 - Mar 2013
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