Aji Thomas
Al Hajiyat
Summary
Competitive Sales Supervisor with experience overseeing sales teams to meet sales plans. Proficient in handling customers' complaints, inquiries and addressing concerns. Consistently completes sales orders accurately to exceed customer expectations. Outstanding leadership, organizational and communication skills.
Overview
26
26
years of professional experience
Work History
Sales Supervisor
Zain Bahrain
04.2013 - Current
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Sales Supervisor
Al Shatra Contracting And Trading
02.2008 - 11.2012
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
Sales Executive
Al-Geaidy Trading Est.
09.1998 - 10.2006
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Established and maintained positive relationships with vendors to determine product availability and quality.
Education
Diploma - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
Universal College
Kerala01.1997
Bachelor of Accountancy - Commerce
Trinity College
Pathanamthitta, Kerala09.1996
Skills
- Sales Presentations
- Sales strategy development
- Management Support
- Sales team assistance
- Sales Training
- Goals and performance
- Sales Reporting
- Inventory Control
Languages
Malayalam
Native language
Arabic
Proficient
C2
Hindi
Proficient
C2
English
Upper intermediate
B2
Timeline
Sales Supervisor
Zain Bahrain
04.2013 - Current
Sales Supervisor
Al Shatra Contracting And Trading
02.2008 - 11.2012
Sales Executive
Al-Geaidy Trading Est.
09.1998 - 10.2006
Diploma - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
Universal College
Bachelor of Accountancy - Commerce
Trinity College
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