Akshat Chaturvedi
Strategic Sales Specialist
Gurugram,Madhya Pradesh
Summary
Driven and motivated Sales Engineer with exceptional consultative sales skills to help customers solve technical problems. Offering strong work ethic and track record of building loyal customer relationships.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Strategic Sales Specialist
ByteDance Pvt Ltd
Bengaluru, Karnataka
07.2020 - Current
- Marketing Insights APAC - Worked with data analytics team APAC to provide actionable data to concerned parties using big data - Project's main aim is to develop dedicated team to provide these resources to SMB clients at TikTok
- Global Business Process - Managing multiple projects across different time zones to support global processes - Led IN Refund project to help advertisers get back unutilized funds in their TikTok Ads Manager - MMP Project to assess potential MMP partners at TikTok - Collaborated with IN Outbound team to generate leads and bring in revenue
- Customer Success Manager, METAP(Middle East, Turkey and Pakistan) - Key role and metrics are developing Onboarding process for SMB clients - Creating system in place for rest of METAP team to follow
- Buddy Program - Managed a team of 2 new hires into the SMB team and taught them basics of the Sales process at TikTok - Took timely feedback on the progress and suggested improvements
- Customer Success Manager, US Market - Onboarding new business and nurturing existing ones to up sell and cross sell on the TikTok Ads Manager - Key performance included handholding the client from Onboarding till Retention stage - Responsible for Activating the account, optimizing and scaling-up the campaigns created on TT Ads Manager - Part of the team that generated $500K+ from the US SMB market
- Creative Decode Project - Worked with Marketing team to analyze creatives uploaded on TikTok Ads Manager - Key performance included judging creatives on more than 20+ metrics - Worked on creatives for UK-Gaming, IN-Ecommerce, US-Gaming and US-Ecommerce markets - Each market would have 200+ creatives ranging from SMB advertisers to Global brands
Job Vision India Pvt Ltd
04.2019 - 06.2019
- Implementation of CRM, Business Restructuring Plan and Branding Project Brief:.
- Setting up a Customer Relationship Management and Project Management software for the company based on the needs and requirements of clients and employees.
- Formulation of teams suited to various roles such as PR, Client Relations, Candidate Relations, Lead Generation and Business Development.
- Branding for Lead Generation which involved B2B marketing using tools such as Email, LinkedIn, SEO and SEM.
- Social Media advertising using Blogs and the company story to increase awareness of the brand Objectives:.
- Implement a CRM and project management software to increase operational efficiency.
- Enhance the existing website and social media for lead generation Deliverables/ Recommendations:.
- Implemented the CRM and project management software which would lead to an increase in operational efficiency and direct savings in operational cost.
- Website vendor was finalized and work has been started on a new website.
- Assisted in business restructuring which is expected to reap long-term benefits.
Systems Engineer Trainee
Infosys Pvt Ltd
11.2017 - 01.2018
- Infosys Limited is an Indian multinational corporation that provides business consulting, information technology and outsourcing services.
- It has its headquarters in Bengaluru, Karnataka, India Completed generic training which included Python, HTML and Network Systems Key Assignments/ Initiatives:.
- Led a team of 5 for the application development of a sample e-commerce payment system and digital wallet.
- The given problem was assessed and then allocated to team members.
- Data stored in SQL database was to be fetched by using Python.
- It also included algorithms checking the validity of credit, debit card number, CVV and internet banking user details.
- After a transaction, the digital wallet was automatically updated with the new balance.
Education
PGDM - (Marketing) - Sales And Marketing Education
IMT Ghaziabad
Ghaziabad 06.2018 - 03.2020
B.Tech - Metallurgical Engineering
NIT Jaipur
Jaipur, Rajasthan 06.2013 - 01.2017
Certification, Google Analytics -
Sentiment Analysis with R, Data Camp - undefined
Skills
Marketing strategies
Business Development
Key accounts development
Client service optimization
Lifecycle management
Campaign management
Accomplishments
Senior Member, IT & Analytics Committee, IMT Ghaziabad (2018-2019).
Additional Information
- Worked with Katha Foundation NGO under IMT’s Sustainability and Social Responsibility project in Ashok Vihar, Delhi,2018
- Participated in fashion show in Panache’15 during Blitzschlag’16 an annual techno-cultural fest of MNIT Jaipur, 2016
- Won first prize in Street Play on “Sex education in India” in intra-college, 2015
Timeline
Strategic Sales Specialist
ByteDance Pvt Ltd
07.2020 - Current
Job Vision India Pvt Ltd
04.2019 - 06.2019
PGDM - (Marketing) - Sales And Marketing Education
IMT Ghaziabad
06.2018 - 03.2020
Systems Engineer Trainee
Infosys Pvt Ltd
11.2017 - 01.2018
B.Tech - Metallurgical Engineering
NIT Jaipur
06.2013 - 01.2017