Project Management
AL-Hareth AL-Qaisi
Computer Specialist
DIYAR ALMUHARRAQ
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Full-Service Computer Specialist handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Computer Specialist
VAM Systems
Manama
01.2017 - Current
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Linked computers to network and peripheral equipment.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Served as backup for staff members, responding to system failure and maintenance emergencies.
- Recovered critical information from data back ups to restore functionality.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Recommended new and replacement hardware and software purchases.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Set up and maintained user accounts and client access.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Computer Specialist
GBM
Manama
01.2016 - 12.2016
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Performed troubleshooting to correct computer hardware and software malfunctions.
Computer Technician & Help Desk
Securicore
Manama
05.2014 - 11.2015
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Linked computers to network and peripheral equipment.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Set up and maintained user accounts and client access.
- Implemented internal quality standards to secure electronic records integrity.
- Recommended new and replacement hardware and software purchases.
- Recovered critical information from data back ups to restore functionality.
Education
Bachelor of Science - ITC
Arab Open University
A'ali 02.2012 - 05.2015
MBA - Business Administration
AMA
Isa Town 08.2017 - 05.2019
Certified Project Officer (CPO)
Institute of Project Managment
International 03.2020 - 04.2020
Skills
Technical Writing
Project Management
Help desk support
Technical Analysis
Email account set up
Hardware and software installation
Technical Support
Desktop and laptop installations
PC refurbishment
Inventory management
Accomplishments
- Collaborated with team of 4 in the implemented of VOIP in MUN ministry.
Interests
Timeline
Certified Project Officer (CPO)
Institute of Project Managment
03.2020 - 04.2020
MBA - Business Administration
AMA
08.2017 - 05.2019
Computer Specialist
VAM Systems
01.2017 - Current
Computer Specialist
GBM
01.2016 - 12.2016
Computer Technician & Help Desk
Securicore
05.2014 - 11.2015
Bachelor of Science - ITC
Arab Open University
02.2012 - 05.2015