Alamin Abdulrhman Alamin
Riffa
Summary
Hardworking and motivated with 8 years of experience and record of success . Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
13
13
years of professional experience
Work History
Operation manager assistant
Top Gear Limousine Project
08.2022 - 04.2023
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
Assistant Director of Movement and Operation
Top Gear Limousine
01.2018 - 07.2022
- Developed and managed a team of 10 employees to ensure efficient operations of the organization.
Call centre agent
MTN Co., Ltd.
03.2017 - 08.2017
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
Point sale officer
MTN Co., Ltd.
01.2014 - 10.2015
- Developed and implemented policies and procedures to ensure compliance with government regulations.
office assistant
ALBADR DOCUMENTS CLEARANCE
11.2009 - 11.2012
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Coordinated travel arrangements for staff members, including making reservations for flights or hotels.
Sales Representative
Super Doctor Medical Company
05.2023
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
Casher
Stop And Go Market-Bahrin
riffa
- Greeted customers and answered any questions they had about the store's products and services.
Technical Support Officer
MTN Co., Ltd.
- Tested software and hardware for compatibility with systems.
Education
Information Technology Diploma -
National Ribat University
11.2012
Skills
- Planning and Organization
- Work Under Pressure
- Problem Solving
- Attention to Details
- Time Management
- Public Speaking and Presentation Skills
- Good Communication Skills
- Expense Tracking
- Business Development
- Business Administration
- Operations Management
- Staff Development
- Contract Management
Place Of Birth
Sudan
Personal Information
- Date of Birth: 03/07/1991
- Gender: Male
- Nationality: Sudanese
Languages
- Arabic, Advanced
- English, Advanced
Languages
Arabic
First Language
English
Advanced (C1)
C1
Timeline
Sales Representative
Super Doctor Medical Company
05.2023
Operation manager assistant
Top Gear Limousine Project
08.2022 - 04.2023
Assistant Director of Movement and Operation
Top Gear Limousine
01.2018 - 07.2022
Call centre agent
MTN Co., Ltd.
03.2017 - 08.2017
Point sale officer
MTN Co., Ltd.
01.2014 - 10.2015
office assistant
ALBADR DOCUMENTS CLEARANCE
11.2009 - 11.2012
Casher
Stop And Go Market-Bahrin
Technical Support Officer
MTN Co., Ltd.
Information Technology Diploma -
National Ribat University
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