Pos
Alexis UWIDUHAYE
Assistant Store Manager
Manama,13
Summary
Personable team member experienced in crafting specialty coffee and teas and providing superior customer service. Fluent in range of coffee beans, origins and blends. Dedicated to providing unique service to coffee enthusiasts in fast-paced environments, with skills in Latte Art, Manual coffee brewing methods, Excellent Customer Experience, Store Operations and Management, eager and a quick learner from new things in different aspects .
Overview
10
10
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Barista / ASM
ARABICA BAHRAIN
Manama, Bahrain
11.2018 - Current
- Opening a store and run all opening operations and checklists
- Prepare and Calibrate Slayer and my Grinders
- Make sure The store is Clean and Organize as per Brand Standards
- Handling Cash and Team daily Briefings and share KPI
- Delegate different tasks and coaching Teammates
- Leading by example in Customer service skills
- A High level of attention-to-detail individual and problem solving person
- Provide a good level of literacy and numeracy
- Work with an Enthusiasm towards everything
- Positive and approachable manner and team player qualities and commitments
- Provide trainings for new team members with positive reinforcement and respectful, encouraging coaching, sharing knowledge and expertise of coffees, and merchandise. .
- Pleasantly interacting with customers during hectic periods to promote fun, positive environment.
- Listening carefully to customer requests and created personalised , delicious beverages, which improved sales.
- Maintain regular and consistent attendance and punctuality.
- Recommend products based on solid understanding of individual customer needs and preferences.
- Complete successful daily cash audits to correctly balance drawers at end of shifts.
- Monitor supply levels at counter and maintained customer areas to meet typical demands
- Control line and crowd with quick, efficient service.
- Help management keep adequate supply on hand by notifying of shortages.
Barista
Camellia Cafe
07.2018 - 11.2018
Head Barista
Masters & The Junction
02.2017 - 04.2018
Barista
Java House
10.2016 - 02.2017
Barista
Shokola Café Ltd
11.2013 - 09.2015
Education
Advanced Diploma - Construction Engineering
Applied Technical School of KIMISANGE
Rwanda 01.2009 - 12.2011
Ordinary Level -
Tumba Secondary School
Rwanda 01.2006 - 10.2008
Skills
Manual Coffee Sensoryundefined
Accomplishments
- Promoted to Store Supervisor after 12 months to Assistant Store Manager .
Software
Materials Controls (Oracle)
Additional Information
Martial Status : Single
Date of Birth. : 18 May 1991
Nationality. : Rwandese
Timeline
Barista / ASM
ARABICA BAHRAIN
11.2018 - Current
Barista
Camellia Cafe
07.2018 - 11.2018
Head Barista
Masters & The Junction
02.2017 - 04.2018
Barista
Java House
10.2016 - 02.2017
Barista
Shokola Café Ltd
11.2013 - 09.2015
Advanced Diploma - Construction Engineering
Applied Technical School of KIMISANGE
01.2009 - 12.2011
Ordinary Level -
Tumba Secondary School
01.2006 - 10.2008
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