ALI ALZAKI
Abu Saiba,Bahrain
Summary
Results-driven professional with expertise in oral and written communication, time management, and employee relations. Skilled in negotiation, decision-making, and self-development. Utilises Microsoft Office, GIS, SPSS Statistics, and IT troubleshooting to improve operational efficiency and support strategic planning.
Overview
21
21
years of professional experience
12
12
years of post-secondary education
1
1
Certification
Work history
Self-Employed | Small Business Owner
Self-Employed
Abu Saiba, Bahrain
2020.01 - Current
- Oversaw daily operations of self-owned retail store, ensuring smooth functionality and customer satisfaction.
- Managed sales processes, including transactions and customer interactions, to enhance service quality.
- Nurtured customer relationships, enhancing loyalty and encouraging repeat business through personalised service.
- Executed online and social media promotions, increasing brand visibility and attracting new customers.
- Sourced products from various suppliers, ensuring quality and availability for retail sales to meet customer demand.
- Monitored inventory levels and managed purchasing to ensure stock availability and turnover.
- Executed customer order processing and coordinated deliveries to ensure timely fulfilment.
- Administered pricing strategy, maintained sales records, and coordinated daily operations for efficiency.
Training & Administrative Coordinator
Success Training Centre
Um Al Hassam, Bahrain
2024.05 - 2025.07
- Coordinated with Tamkeen to process and follow up on training programme support applications, ensuring all requirements were met.
- Coordinated with the Ministry of Labour to submit training courses for approval.
- Assisted in the preparation and development of training programs and related training materials.
- Monitored training sessions and evaluated trainers' performance to help ensure training quality and compliance with institute standards.
- Tracked and secured all necessary approvals prior to commencement of training programmes.
- Organized training schedules and coordinated with trainers and trainees.
- Maintained attendance records and monitored trainee participation.
- Managed and coordinated the institute's daily administrative operations.
- Delivered client assistance through prompt responses to inquiries and comprehensive administrative support.
- Prepared administrative correspondence, documentation, and maintained organized filing systems.
- Performed a wide range of administrative and office duties to ensure smooth daily operations.
- Processed invoices, resulted in accurate financial records.
Senior Teacher
Ministry of Education
Bahrain
2018.09 - 2019.06
- Design an individualised curriculum, write educational plans, collect and evaluate data, and write student progress reports.
- Trained and supervised teachers and classroom assistants to enhance instructional quality.
- Implement comprehensive behaviour support plans.
- Deliver individual and group instruction and other educational objectives.
- Engaged with parents and family members, addressing their needs to foster positive relationships.
- Recognised and acknowledged responsibilities as a mandated reporter. as a mandated reporter.
- Assisted in leading classroom activities alongside other educators. with Teacher I and Assistant Teachers.
- Attended and participated in all staff meetings, centre events, and parent/customer meetings.
- Supported daily centre operations by managing various responsibilities to ensure smooth functioning. in other daily centre duties that might be temporary in the event other personnel are not available.
- Achievements/Tasks
Teacher
Ministry of Education
Bahrain
2005.09 - 2018.08
- Deliver personalized instruction to each student by encouraging interactive learning.
- Evaluate and document students' progress.
- Developed and issued educational content, including notes, tests, and assignments, to enhance student understanding.
- Allocate and grade homework, assignments, and tests.
- Prepared and distributed periodic progress reports and semester report cards to communicate student progress to parents and stakeholders.
- Supervised classes to ensure effective learning environment for all students.
- Plan and implement educational activities and events.
- Attend parent-teacher meetings.
- Organize supplies and resources for lectures and presentations.
- Ensure your classroom is clean and orderly.
- Documented key achievements and tasks to showcase contributions.
Education
MSc - Information Technology
Open University Malaysia
2007.09 - 2009.06
Diploma - Education
Ministry of Education-Bahrain
2014.01 - 2015.01
High School Certificate - undefined
Salmania Secondary School
1996.01 - 2001.01
BA - Applied Geography- Sociology
University of Bahrain
2001.09 - 2005.06
Skills
- Business management
- Client Engagement
- Negotiation techniques
- Decision-Making aptitude
- Time management
- Microsoft Office
- IT Troubleshooting
- GIS
- SPSS Statistics
- Self-development
- Communication skills
Certification
- A+ (12/2021) CompTIA
- Microsoft Certified Solutions Associate: Office 365 (03/2019) Microsoft
- ITIL Foundation Certificate in IT Service Management (01/2019) AXELOS
- Practical ICT Skills (02/2009) London Chamber of Commerce and Industry(LCCI) - UK
- Java programming language (2008) Aptech Computer Education - Bahrain
- Adobe Photoshop (2005) University of Bahrain
- Adobe Illustrator CS4 (2009) Almaalem Institute - Bahrain
- Microsoft Office 2003, Internet & IT Security (01/2009) Almaalem Institute - Bahrain
- Diploma in Human Resources- Foundation ( CIPD ) (02/2013) The Chartered Institute of Personnel and Development (CIPD) - UK
- Diploma in Human Resources (08/2009) Institute of Commercial Management (ICM) UK
- Train The Trainers (02/2014) International Academy for Training & Consulting (IATC) - US
- Diploma in Training Skills (05/2012) City and Guilds of London Institute - UK
- ICDL (International Computer Driving License) (06/2006) ICDL GCC Foundation
- AWS Certified Solutions Architect - Associate(12/2019) Amazon
- COBIT 5 (01/2016) Information Systems Audit and Control Association(ISACA) - US
- Project Management Professional (PMP) (01/2018) Project Management Institute(PMI) - US
LANGUAGES
Arabic Native or Bilingual Proficiency
English Limited Working Proficiency
Timeline
Training & Administrative Coordinator
Success Training Centre
2024.05 - 2025.07
Self-Employed | Small Business Owner
Self-Employed
2020.01 - Current
Senior Teacher
Ministry of Education
2018.09 - 2019.06
Diploma - Education
Ministry of Education-Bahrain
2014.01 - 2015.01
MSc - Information Technology
Open University Malaysia
2007.09 - 2009.06
Teacher
Ministry of Education
2005.09 - 2018.08
BA - Applied Geography- Sociology
University of Bahrain
2001.09 - 2005.06
High School Certificate - undefined
Salmania Secondary School
1996.01 - 2001.01