ALI FAROOQ HAFEEZ
Riffa,Bahrain
Summary
Accomplished professional with expertise in team management, digital creativity and marketing, negotiation, and critical thinking. Demonstrates strong leadership and technology skills, with a focus on cyber security and media. Proficient in computer software/hardware, aiming to leverage these competencies to drive innovation and efficiency in future roles.
Overview
2026
2026
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work history
Customer Service Representative
Batelco
Riffa, Bahrain
- Delivered exceptional customer service and resolved issues.
- Assisted customers with products and services.
- Documented feedback for service improvement.
- Collaborated with team members for process efficiency.
Cyber Security Administrator
Cypher Technology
Manama
10.2023 - 09.2025
- Configure, monitor, and maintain security tools.
- Manage user accounts, permissions, and authentication mechanisms.
- Detect, investigate, and respond to incidents, breaches, and vulnerabilities.
- Collaborate with IT teams, vendors, and auditors to strengthen security posture.
IT System Administrator
MYM Holding
Manama
05.2019 - 08.2023
- Installed, configured, and maintained servers, operating systems, and applications.
- Provided technical support and troubleshooting.
- Managed LAN, WAN, VPN, and Wi-Fi networks.
- Created and managed user accounts, groups, and permissions.
Purchasing Officer
Bahrain Dutch Foundations
Manama
04.2015 - 03.2019
- Procured goods/services per company budgets and requirements.
- Negotiated with suppliers for favorable terms.
- Prepared and tracked purchase orders.
Education
Cypher - Cyber Security, Ethical Hacking & Penetration Testing, Cybersecurity Fundamentals (Advanced Modules), Offensive Security Training (e.g., OSCP), Application Security Testing, Digital Forensics & Malware Analysis
Bachelors - IT & Electronic Engineering
AMA UNIVERSITY
Skills
- Team Management
- Digital Creativity & Marketing
- Negotiation
- Critical Thinking
- Leadership & Technology
- Cyber Security & Media
- Computer Software/Hardware
Certification
- Informatics Engineering
- Cyber Security
- CCNA (Computer Networking)
Custom
- Cyber Crime
- Artificial Intelligence
- Technology
Languages
English
Fluent
Arabic
Upper intermediate
Affiliations
- Cyber Crime
- Artificial Intelligence
- Technology
Accomplishments
Gold Medal in Mathematics – AMA University
Silver Medal in Physics – AMA University
Timeline
Cyber Security Administrator
Cypher Technology
10.2023 - 09.2025
IT System Administrator
MYM Holding
05.2019 - 08.2023
Purchasing Officer
Bahrain Dutch Foundations
04.2015 - 03.2019
Customer Service Representative
Batelco
Cypher - Cyber Security, Ethical Hacking & Penetration Testing, Cybersecurity Fundamentals (Advanced Modules), Offensive Security Training (e.g., OSCP), Application Security Testing, Digital Forensics & Malware Analysis
Bachelors - IT & Electronic Engineering
AMA UNIVERSITY