ALTAMASH HUSSAIN DINGANKAR
FRONT OFFICE MANAGER
Juffair
Summary
Experienced hotel management professional skilled in boosting guest satisfaction and revenue through strategic use of management software. Expertise in team collaboration, vendor relationship maintenance, and technical troubleshooting. Proficient in room booking management and basic accounting, with a focus on achieving organizational goals.
Overview
17
17
years of professional experience
Work history
Front office manager
Ramee Palace Hotel
Juffair, Bahrain
2025.06 - Current
- Reconciled daily financial transactions accurately, cutting errors significantly.
- Coordinated with other departments to improve overall service quality.
- Handled guest enquiries and complaints quickly to raise satisfaction levels.
- Organised special hotel events that increased booking demand.
- Organised special events at the hotel, leading to increased bookings.
- Coordinated hotel bookings, enhancing room utilisation.
- Enhanced customer satisfaction by addressing and resolving complaints promptly.
- Maintained the reception area to provide a welcoming atmosphere.
- Boosted guest loyalty with excellent service delivery.
- Trained new staff members to uphold service standards.
- Created and submitted progress reports to upper management.
Assistant front office manager
Ramee Rose Hotel
Juffair, Bahrain
2024.05 - 2025.06
- Assisted in budget planning which helped control expenses effectively.
- Organised special events at the hotel, leading to increased bookings.
- Fostered a positive work atmosphere, boosting employee morale and productivity.
- Worked closely with other departments to enhance overall service quality.
- Monitored inventory levels to prevent any shortages or excesses.
- Delivered high-quality customer service, resulting in increased loyalty.
Front Office Supervisor
Ramee Rose Hotel Bahrain
Juffair, Bahrain
2022.03 - 2024.04
- Assisted in reception team issues regarding employee relations and performance concerns.
- Set up daily till float and counted end of day takings diligently.
- Monitored inventory of office supplies and reordered items to maintain adequate stock levels.
- Attended regular Front Office briefings, conveying relevant information to the crew, such as priorities and targets.
- Tended tended to VIP guest arrivals.
- Analysed customer feedback, identifying areas for improvement in service delivery.
- Participated in recruitment and selection of front office personnel, building a competent team.
Front Office Receptionist
Ramee Rose Hotel
Juffair, Bahrain
2021.01 - 2022.02
- Welcomed visitors and guided them to relevant offices or personnel
- Respond to visitors' questions professionally and courteously
- Managed office administration and clerical tasks to support daily operations
- Sorted and distributed incoming mail while processing outgoing mail efficiently
- Ensure compliance with company rules and regulations
- Demonstrated proficiency in Internet Distribution System (IDS)
Admin Assistant
Hasan Isa Hasan Contracting
2021.04 - 2021.11
- Printing And Photocopying Business Documents, Often on behalf Of Colleagues
- Making Invoices Of Purchase Order Making Receipt, Daily Attendance Sheet Making Salary Slip
- Collecting Cash And Making Daily Entries
- Working On Book Keeper System For Invoice, Purchase Order
Front Desk Receptionist
Hotel Regency
Ratnagiri
2011.01 - 2011.04
- Responsible for answering and routing calls
- Greeting visitors and handling inquiries from the public
- Responsible for coordinating incoming and outgoing mail
- Filling, scanning, faxing as well as typing specific documentation
Sales Executive
Netcom Computers
Ratnagiri
2010.01 - 2010.12
- Managing the sales process for new prospects, from initial contact through to closure
- Dealing with customer enquiries face to face, over the phone or via email
- Contacting prospective customers and discussing their requirements
- Achieving all revenue targets & objectives in line with the Area Business Plan
- Working closely with the marketing team to produce any sales collateral required for the target market
Data Entry Operator
Fame Enterprises
Ratnagiri
2009.03 - 2009.12
- Prepared source data for entry by sorting mail and verifying receipt of data, ensuring completeness of information
- Prepares source data for entry by opening and sorting mail; verifying and logging receipt of data obtaining missing data
- Maintained confidentiality of sensitive information to safeguard organisational integrity.
- Accomplished department and organisation mission by delivering accurate data entry results as required
Education
SSC -
Sacred Heart Convent High School
Ratnagiri, India 2007.01 -
HSC - Commerce
Navnirman Shikshan Sanstha (NSS)
Ratnagiri, India 2009.01 -
Skills
- Reservation systems
- Hotel management software proficiency
- Guest relations
- Financial reporting
- Revenue generation techniques
- Guest satisfaction tracking
- Technical troubleshooting aptitude
- Vendor relationship maintenance
- Ability to work in team
- Work style adaptability
- Work environment awareness
- Act accordingly
Disclaimer
YOUR SINCERELY ALTAMASH HUSSAIN DINGANKAR
CUSTOM SECTION
Bahrain
PERSONAL INFORMATION
- Passport Number: T 6160797
- Passport Expiry Date: 06/06/29
- Date of birth: 08/30/88
- Nationality: Indian
- Marital status: Married
- Driving License No 880891971
Languages
Arabic
Fluent
English
Fluent
Hindi
Native
Turkish
Elementary
Timeline
Front office manager
Ramee Palace Hotel
2025.06 - Current
Assistant front office manager
Ramee Rose Hotel
2024.05 - 2025.06
Front Office Supervisor
Ramee Rose Hotel Bahrain
2022.03 - 2024.04
Admin Assistant
Hasan Isa Hasan Contracting
2021.04 - 2021.11
Front Office Receptionist
Ramee Rose Hotel
2021.01 - 2022.02
Front Desk Receptionist
Hotel Regency
2011.01 - 2011.04
Sales Executive
Netcom Computers
2010.01 - 2010.12
Data Entry Operator
Fame Enterprises
2009.03 - 2009.12
HSC - Commerce
Navnirman Shikshan Sanstha (NSS)
2009.01 -
SSC -
Sacred Heart Convent High School
2007.01 -