ALTAMASH HUSSAIN DINGANKAR
Juffair
Summary
Experienced hotel management professional skilled in boosting guest satisfaction and revenue through strategic use of management software. Expertise in team collaboration, vendor relationship maintenance, and technical troubleshooting. Proficient in room booking management and basic accounting, with a focus on achieving organizational goals.
Overview
17
17
years of professional experience
Work history
Front office manager
Ramee Palace Hotel
Juffair, Bahrain
2025.06 - Current
- Reconciled daily financial transactions accurately, cutting errors significantly.
- Coordinated with other departments to improve overall service quality.
- Handled guest enquiries and complaints quickly to raise satisfaction levels.
- Organized special hotel events that increased booking demand.
- Organized special events at hotel, leading to increased bookings.
- Coordinated hotel bookings, enhancing room utilization.
- Enhanced customer satisfaction by addressing and resolving complaints promptly.
- Maintained reception area to provide welcoming atmosphere.
- Trained new staff members to uphold service standards.
- Created and submitted progress reports to upper management.
- Liaised with different departments, ensuring seamless communication.
- Oversaw financial transactions at front desk, maintaining accuracy and integrity at all times.
- Provided leadership and guidance to front office team members, fostering cooperative work environment.
Assistant front office manager
Ramee Rose Hotel
Juffair, Bahrain
2024.05 - 2025.06
- Assisted in budget planning which helped control expenses effectively.
- Organized special events at hotel, leading to increased bookings.
- Fostered positive work atmosphere, boosting employee morale and productivity.
- Worked closely with other departments to enhance overall service quality.
- Monitored inventory levels to prevent any shortages or excesses.
- Delivered high-quality customer service, resulting in increased loyalty.
- Built strong relationships with clients for repeat business.
- Executed administrative tasks meticulously, easing office management duties.
- Implemented new procedures that led to better time management within team.
Front Office Supervisor
Ramee Rose Hotel Bahrain
Juffair, Bahrain
2022.03 - 2024.04
- Assisted in reception team issues regarding employee relations and performance concerns.
- Set up daily till float and counted end of day takings diligently.
- Monitored inventory of office supplies and reordered items to maintain adequate stock levels.
- Attended regular Front Office briefings, conveying relevant information to crew, such as priorities and targets.
- Tended tended to VIP guest arrivals.
- Analyzed customer feedback, identifying areas for improvement in service delivery.
- Participated in recruitment and selection of front office personnel, building competent team.
- Developed weekly rosters, leading to balanced workload among staff members.
- Reviewed shift logs regularly, identifying potential areas of improvement.
- Liaised with other departments ensuring consistent delivery of services across all units.
- Handled complaints, resulting in resolved issues and satisfied guests.
- Assisted in budget preparation and control to maintain financial health of establishment.
- Maintained cleanliness standards at front desk, promoting professional image of establishment.
- Trained new employees to ensure adherence to hotel standards and practices.
Front Office Receptionist
Ramee Rose Hotel
Juffair, Bahrain
2021.01 - 2022.02
- Welcomed visitors and guided them to relevant offices or personnel
- Respond to visitors' questions professionally and courteously
- Managed office administration and clerical tasks to support daily operations
- Sorted and distributed incoming mail while processing outgoing mail efficiently
- Ensure compliance with company rules and regulations
- Demonstrated proficiency in Internet Distribution System (IDS)
- Handled customer complaints in timely manner, resulting in increased satisfaction levels.
- Greeted incoming customers in professional manner and provided friendly, knowledgeable assistance.
- Provided critical administrative support to co-workers.
- Admitted guests into buildings to control site access.
- Greeted guests promptly upon arrival, fostering friendly atmosphere.
- Maintained confidentiality with handling sensitive documents and correspondence.
- Arranged courier services when needed – ensured timely document deliveries.
- Enhanced company image by providing courteous reception services to clients.
- Assisted visitors with queries for improved customer service experience.
- Coordinated appointments for streamlined business operations.
Admin Assistant
Hasan Isa Hasan Contracting
, Bahrain
2021.04 - 2021.11
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Submitted timely reports which provided critical updates on various projects.
- Interacted professionally with clients providing excellent service at all times.
- Ensured efficient travel arrangements for staff including booking flights and accommodations.
- Performed bookkeeping tasks, including invoicing and expense tracking.
- Assisted in preparation of regularly scheduled reports for upper management review.
Front Desk Receptionist
Hotel Regency
Ratnagiri, India
2011.01 - 2011.04
- Responsible for answering and routing calls
- Greeting visitors and handling inquiries from public
- Responsible for coordinating incoming and outgoing mail
- Filling, scanning, faxing as well as typing specific documentation
- Greeted guests warmly upon arrival, creating positive first impression of organization..
- Set up office spaces, equipment and support services for client and team meetings.
Sales Executive
Netcom Computers
Ratnagiri, India
2010.01 - 2010.12
- Managing sales process for new prospects, from initial contact through to closure
- Dealing with customer enquiries face to face, over phone or via email
- Contacting prospective customers and discussing their requirements
- Achieving all revenue targets & objectives in line with Area Business Plan
- Working closely with marketing team to produce any sales collateral required for target market
- Elevated brand awareness for significant market influence through strategic sales campaigns.
- Delivered engaging sales presentations at industry events to attract potential customers and partners.
- Maintained extensive knowledge of all products offered, assisting in informative customer interaction.
- Facilitated staff training programs enhancing their skills thereby positively impacting overall team performance.
Data Entry Operator
Fame Enterprises
Ratnagiri, India
2009.03 - 2009.12
- Prepared source data for entry by sorting mail and verifying receipt of data, ensuring completeness of information
- Prepares source data for entry by opening and sorting mail; verifying and logging receipt of data obtaining missing data
- Maintained confidentiality of sensitive information to safeguard organisational integrity.
- Accomplished department and organisation mission by delivering accurate data entry results as required
- Improved data accuracy by conducting regular quality checks.
- Verified entered data against source documents, achieving high accuracy rates.
Education
High School Diploma - Commerce
Sacred Heart Convent High School
Ratnagiri, India 2007.01 -
HSC - Commerce
Navnirman Shikshan Sanstha (NSS)
Ratnagiri, India 2009.01 -
Skills
- Reservation systems
- Hotel management software proficiency
- Guest relations
- Financial reporting
- Revenue generation techniques
- Guest satisfaction tracking
- Technical troubleshooting aptitude
- Vendor relationship maintenance
- Ability to work in team
- Work style adaptability
- Work environment awareness
- Act accordingly
Languages
Arabic
Fluent
English
Fluent
Hindi
Native
Turkish
Elementary
Timeline
Front office manager
Ramee Palace Hotel
2025.06 - Current
Assistant front office manager
Ramee Rose Hotel
2024.05 - 2025.06
Front Office Supervisor
Ramee Rose Hotel Bahrain
2022.03 - 2024.04
Admin Assistant
Hasan Isa Hasan Contracting
2021.04 - 2021.11
Front Office Receptionist
Ramee Rose Hotel
2021.01 - 2022.02
Front Desk Receptionist
Hotel Regency
2011.01 - 2011.04
Sales Executive
Netcom Computers
2010.01 - 2010.12
Data Entry Operator
Fame Enterprises
2009.03 - 2009.12
HSC - Commerce
Navnirman Shikshan Sanstha (NSS)
2009.01 -
High School Diploma - Commerce
Sacred Heart Convent High School
2007.01 -
CUSTOM SECTION
Bahrain
PERSONAL INFORMATION
- Passport Number: T 6160797
- Passport Expiry Date: 06/06/29
- Date of birth: 08/30/88
- Nationality: Indian
- Marital status: Married
- Driving License No 880891971
Work preference
Work Type
Full timeLocation preference
On-siteDisclaimer
YOUR SINCERELY ALTAMASH HUSSAIN DINGANKAR
CUSTOM SECTION
Bahrain
PERSONAL INFORMATION
- Passport Number: T 6160797
- Passport Expiry Date: 06/06/29
- Date of birth: 08/30/88
- Nationality: Indian
- Marital status: Married
- Driving License No 880891971