AMALA MURALEEDHARAN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Sales Administrative Coordinator
First Motors, Hyundai
Ma’ameer, Bahrain
10.2024 - Current
- Providing clerical and organizational support to a sales team. Both Fleet & Retail.
- Process Vehicle orders via email and phone.
- Check orders and invoices for accuracy
- Update sales and customer records
- Generate Daily Sales Report, monthly sales reports, Deliveries records.
- Increased sales efficiency by streamlining administrative processes and implementing new organizational systems.
- Spearheaded the implementation of a new CRM system to better track client interactions and maintain organized records of all sales activities.
- Maximized productivity by creating comprehensive schedules for each member of the sales team based on their individual strengths, workload capacities, and target markets.
MAINTENANCE TECHNICIAN CUM ENGINEERING COORDINATOR
Hilton's Maysan LXR Hotels & Resorts | Assets
06.2023 - 01.2024
- Comply with Hilton's Work Rules and Standards of Conduct
- Demonstrated experienced in coordination & management of engineering projects from planning to execution
- Developed Detailed projects schedule & track project progress,ensuring the projects are completed on time
- Experienced in leading team meetings & preparing & presenting engineering reports & communicating with suppliers
- Perform all the administrative activities
- Assist project managers in developing invoices for clients
- Maintain reference manuals, publications, log books, in-house program documentation and other forms of documentation ensuring that they are current and complete
- Perform word processing functions
- Utilizes SAP proficiently to manage the reporting of the capital and expense budgets, clears blocked and parked invoices from GR/IR report, tracks PO's that require invoicing or closing, records and requests payments for utility services, generates monthly reports, creates Requisitions and PO's for approval, enters data to assist the Engineers with the
- Asset management program.
Helpdesk Executive
Integrated Facility Management, Almoayyed Contracting Group
Manama,Bahrain
02.2022 - 06.2023
- Attending maintenance calls 24/7 from end users & collecting work requests from concern technicians
- Identify and escalate situations requiring urgent attention
- Generating work requests and informing the concerned supervisors
- Follow up the works with concerned supervisors and vendors
- Update job cards details in the system and verify the data in the system are accurate
- Follow up for pending job cards that needs to be closed in the system
- Creating & Analysing the reports and submitting to the clients
- Preparing reports as per supervisors / departments manager's requirements
- EXPERTISE
- Updating the Integrated Data in the system to record all services requests and all related records
- Ensure all calls are attended and closed on time
- Minimise customer complaints & Maintain customer database
- Customer Services
- ERP Systems & SAP Systems
- Operations & Administrations
- Project Coordination
- Team & Interpersonal Management
Intern Travel Reservation Agent
ALHIND TOURS & TRAVELS PVT LTD
02.2020 - 03.2020
- Visa Assistances
- Planning Travel Packages
- Selling Customised trips & Holidays to Clients
- Making Reservations (Air/Rail)
- Digital Promotions
Education
Master of Travel & Tourism Management - Studies
Mahatma Gandhi University
BCM College for Women
Bachelor of Arts - Communicative English
Bappuji Central School
Secondary -
2015
Secondary School Certificate -
2013
PASSED FEB-MAR-2020 -
Skills
- Decision Making
- Problem solving
- Professionalism
- Detail Oriented
- People-Focused
- Highly Driven
- PROFESSIONAL SKILLS
- Demonstrated leadership skills and experience mentoring others in
- On-The-Job training, with advanced technical skills specific to
- Assignment
- Experience working with an engineering group with strong
- Administrative skills
- Provides avenues for technical training for the Process Engineering
- Group Evaluates required skills and acts to acquire these skills in
- The department
- Excellent organizational skills, previous team working experience
- Technical Skills - Technical skills in manufacturing processes and
- Methods including flow, layout, assembly and production
- Equipment are not required
- Exceptional communication skills, demonstrated through the
- Creation of technical documents and communicating with the shop
- Floor and engineering
- Demonstrated high-level interpersonal, organizational, decision-
- Making, and problem-solving skills
Interests
DECLARATION
, I hereby declare that the above mentioned details are true to the
best of my knowledge.
-Amala Muraleedharan
Languages
Timeline
Sales Administrative Coordinator
First Motors, Hyundai
10.2024 - Current
MAINTENANCE TECHNICIAN CUM ENGINEERING COORDINATOR
Hilton's Maysan LXR Hotels & Resorts | Assets
06.2023 - 01.2024
Helpdesk Executive
Integrated Facility Management, Almoayyed Contracting Group
02.2022 - 06.2023
Intern Travel Reservation Agent
ALHIND TOURS & TRAVELS PVT LTD
02.2020 - 03.2020
Master of Travel & Tourism Management - Studies
Mahatma Gandhi University
BCM College for Women
Bachelor of Arts - Communicative English
Bappuji Central School
Secondary -
Secondary School Certificate -
PASSED FEB-MAR-2020 -
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