Amalraj Mp
Seef
Summary
Driven Systems Administrator with 8 years of experience in implementation and maintenance of complex security solutions. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Consultant-Information Security
Kanoo Elite Technologies
01.2020 - Current
- Manage & Maintain Microsoft Hyper-V and VMware infrastructure.
- Hands-on experience in setting up and supporting Clustering, and High Availability Solutions for multiple clients
- Installation, configuration, and administration of (Active Directory, Certification Service, IIS, DHCP, RDS, WSUS, Group Policy management, etc.)
- Microsoft Office 365 Administration and support(Azure AD, Exchange Admin, SharePoint, 365 Apps Defender for endpoints, and Office 365.)
- Microsoft Intune Configuration and management .
- Proven track record of implementing and managing security solutions (PAM, EDR, XDR, Email Security, VMDR, Patch management)
- Configuration and administration of Backup solutions (Veeam and Veritas)
- External consultation for Aramco CCC compliance projects across Saudi Arabia
- Implementing CIS Benchmark controls for Member servers and Active directory using GPO
- Managing Hypervisor, AOS and Firmware upgrades on Nutanix HCI environment
- Implementation and administration of Vulnerability scanning and patch management solutions such as Qualys and Nessus
- Analyses server logs & provide root cause analysis during Major incidents.
Associate consultant
Elite technologies middle East
01.2020 - 01.2022
- Assessing stability, security, and scalability of installed Windows systems
- Discussing system and server upgrades with IT managers
- Installing or upgrading Windows systems and servers
- Providing technical support for staff and back-end system users
- Troubleshooting system and server errors
- Reviewing system error logs and user-reported errors
- Monitoring and updating Windows servers
- Managing user access
- Monitoring system performance
- Maintaining server architecture security and creating system backups.
IT Administrator
Progressive infotech
01.2016 - 01.2017
- Diagnose and troubleshoot customer technical problems
- Resolve internal technical issues in software
- Provides quality customer support to drive customer satisfaction
- Documents technical issues and develops test cases to address similar concerns in the future
- Diagnoses and troubleshoots network issues to avoid downtime
- Monitors cases and handles critical customer accounts
- Maintains compliance with standard operating procedures to ensure data security
- Gives timely and relevant customer updates for cases being solved
- Works with various teams to resolve problems.
Customer Support Engineer
HCL Infosystems
05.2014 - 06.2015
- Dealing with hardware and application support queries and issues reported to support desk and escalated to Desktop Support Engineers
- Install, upgrade, support and troubleshoot Windows 7 ,Windows8.1, Windows 10 and Microsoft Office
- Provide user data and application recovery
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
- Responsible for tracking hardware and software inventory
- Work with vendors to resolve technical issues related to desktop environment
- Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorized desktop applications & Microsoft or related security patches/Policies
- Install, upgrade, support and troubleshoot for printers,
- computer hardware and any other authorized peripheral equipment
Education
Diploma In Applied Electronics -
Model Polytechnic College Vadakara
01.2013
+2 Science -
National Higher Secondary School, Vattoli
01.2010
SSLC -
RNMHS Narippatta
01.2008
Skills
- Servers: Windows Server 2012R2/2016/2019/2022/Centos
- Hypervisors: VMware / HyperV
- Backup: Veeam, Veritas
- Email security: Mimecast/Trend micro/SonicWALL/Fortimail
- Firewalls: SonicWALL, FortiGate
- Cloud: Microsoft Azure, M365, Gsuite
- Microsoft Intune
- HCI: Nutanix
- PAM: Wallix
- VA tools: Qualys ,Nessus
- EDR: CrowdStrike, Trend Micro, Kaspersky
- SAT solution: Knowbe4
- SIEM: Splunk
- Storage: HP/Dell/Synology
Certification
- Microsoft 365 Certified: Fundamentals
- Microsoft Certified: Azure Security Administrator
- Nutanix Certified Professional (NCP MCI)
- WALLIX certified professional
- Cimtrack Certified Engineer
- Qualys Certified specialist
- Kaspersky Certified Professional EDR
- ET15 - Sophos Central Endpoint and Server v3.0 - Engineer
- Veeam Certified technical sales professional
Accomplishments
- Perform datacenter upgrade for various clients in Bahrain
- Worked as technical consultant for achieving Aramco CCC certification for various clients across Saudi Arabia.
- Remote implementation of microsoft Intune and other security products for various clients across bahrain and KSA.
- Active Directory baseline configuration using GPO- (CIS benchmark for AD and member servers)
Languages
English, Hindi, Malayalam
Father's Name
Rajan K
Personal Information
- License Number: 930437420
- Passport Number: M1729878
- Date of Birth: 02/04/1993
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Disclaimer
I do hereby declare that all the details furnished above are true to the best of my knowledge and understanding.
Timeline
Consultant-Information Security
Kanoo Elite Technologies
01.2020 - Current
Associate consultant
Elite technologies middle East
01.2020 - 01.2022
IT Administrator
Progressive infotech
01.2016 - 01.2017
Customer Support Engineer
HCL Infosystems
05.2014 - 06.2015
Diploma In Applied Electronics -
Model Polytechnic College Vadakara
+2 Science -
National Higher Secondary School, Vattoli
SSLC -
RNMHS Narippatta
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