Ammar Alsaegh
Isa Town
Summary
Installation and Support Technician well-versed in troubleshooting equipment and network problems. Analytical thinker accustomed to quickly and accurately diagnosing and repairing technical issues.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Technician and Customer Service
Algadria Jewelry
Manama
01.2019 - Current
- Performed maintenance tasks on PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Education
BS.C - INFORMATION AND COMMUNICATION TECHNOLOGY
ARAB OPEN UNIVERSITY
2021
Skills
- Defect Analysis and Resolution
- Help Desk Support
- Microsoft Windows and Office
- Collaborative Team Player
- Computer Diagnostics
- Hardware and Software Repair
- Technical Troubleshooting
- Troubleshooting Network Issues
- Communication skills
- Hard worker
- Dependable and Responsible
Certification
AZ-104: Microsoft Azure Administrator
CompTIA A+(Online Course)
CCNA Routing and Switching (ongoing online course)
Languages
Arabic
Native language
English
Upper intermediate
B2
Timeline
IT Technician and Customer Service
Algadria Jewelry
01.2019 - Current
BS.C - INFORMATION AND COMMUNICATION TECHNOLOGY
ARAB OPEN UNIVERSITY
Similar Profiles
Ina Charlene ShuttIna Charlene Shutt
Sales, Cashier, Bank Deposits, & FBI Approvals at The Castle Jewelry (Fine Jewelry, Pawn,& Guns)Sales, Cashier, Bank Deposits, & FBI Approvals at The Castle Jewelry (Fine Jewelry, Pawn,& Guns)
Annandita SureshbabuAnnandita Sureshbabu
Sales Lead at Pandora JewelrySales Lead at Pandora Jewelry
SUZANNE BLUMERSUZANNE BLUMER
STORE MANAGER at PATCO JEWELRYSTORE MANAGER at PATCO JEWELRY