Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organization skills to delivers projects in timely manner.
Overview
24
24
years of professional experience
1
1
year of post-secondary education
Work History
Manager
JEMILINE SALON AND SPA
Jed Ali, Bahrain
09.2018 - Current
Maintained smooth-running business operations by delegating priorities to staff abilities.
Resolved conflicts by acting as mediator and rule enforcer as appropriate.
Developed strong teams by skillfully recruiting, orienting and training loyal, hard-working employees.
Acted as point of contact for high-level queries and represented team at senior leadership meetings.
Located, verified and distribution information through knowledge management practices.
Analyzed and resolved complex resource management issues for optimised scheduling.
Beautician/Hairdresser
La Quincy Spa and Beauty Parlour
Nairobi, Kenya
02.2012 - 07.2018
Advised customers on optimal products and services to support long-term beauty goals.
Upsold aftercare products to improve salon profits.
Demonstrated make-up applications tailored to client needs and preferences.
Carried out day-to-day duties accurately and efficiently.
Reviewed customer history to recommend appropriate products and services.
Maintained knowledge of current treatment procedures and products, providing customers with expert advice.
Conducted skin analyses and prepared treatment plans.
Tutor
Vera Fashion and Beauty College
Nairobi, Kenya
01.2010 - 02.2011
Selected curricula based on students' interests, aptitude and ability.
Supported students to identify problems impeding education.
Implemented proven methods to overcome common barriers to learning.
Advised, criticized and encouraged students to develop abilities.
Customized tutoring to suit individual competencies, enabling paced academic progression.
Tutor
Top Styles College
Nairobi, Kenya
01.2008 - 12.2009
Planned lessons to target subject weaknesses and build skills within strengths.
Developed in-depth lectures on subject-specific theories, foundational concepts and advanced topics.
Promoted academic success and enhanced learning experiences for students of varying capabilities.
Employed variety of mediums to convey learning concepts.
Manager
Expressions Hair and Beauty Salon
Nairobi, Kenya
01.2000 - 12.2007
Maintain staff records, including salaries and working schedules.
Promote services, products and discounts on social media.
Receive payments from clients and track all transactions.
Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
Run online competitions and offer discount packages to attract new customers.
Allocated resources strategically to achieve high ROI and minimize financial cost.
Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
Education
Advance Diploma - Tutorial Training
Kenya Polytechnic
Kenya
04.2003 - 05.2004
High School Diploma - Fashion And Design
Frerish College
Nairobi
04/2003 - 05.2004
Skills
Secondary education
Self-motivated
Conflict resolution
Policy development
Coaching leadership
Project budgeting
Financial leadership
Massage techniques
Manicures and pedicures
Beauty therapy techniques
POS Software proficiency
Team Leadership
Business strategy
Issue resolution
Project Management
Custom
Volley Ball
Reading
Charity work
Music
Travelling
Languages
English, Kiswahili and Germany
Personal Information
Citizenship: Kenyan
Marital status: Single
Timeline
Manager
JEMILINE SALON AND SPA
09.2018 - Current
Beautician/Hairdresser
La Quincy Spa and Beauty Parlour
02.2012 - 07.2018
Tutor
Vera Fashion and Beauty College
01.2010 - 02.2011
Tutor
Top Styles College
01.2008 - 12.2009
Advance Diploma - Tutorial Training
Kenya Polytechnic
04.2003 - 05.2004
Manager
Expressions Hair and Beauty Salon
01.2000 - 12.2007
High School Diploma - Fashion And Design
Frerish College
04/2003 - 05.2004
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