Anniemae Haynes-Miller
Hialeah Gardens,Fl
Summary
Reliable Customer Relations Specialist experienced in providing comprehensive physical and emotional care to individuals. Friendly individual provides assistance with daily activities. Enjoys working with people and offers great organizational and interpersonal skills.
Overview
30
30
years of professional experience
Work History
Household Manager
The Miller Home
11.1991 - 11.2020
- Anticipated the household''s needs and proactively addressed them to minimize disruptions or inconveniences.
- Performed cleaning and organization duties.
- Managed financial operations for household of 8 members.
- Tended to childcare responsibilities when necessary with empathy and attentiveness towards each child''s unique needs or interests.
- Managed financial matters for the household, including budgeting, bill payments, and expense tracking.
- Scheduled appointments for medical, dental, and self-care needs.
- Fostered positive relationships with service providers, ensuring timely delivery of services and effective communication.
- Established a collaborative working relationship with the family, fostering trust and open communication to better understand their preferences and expectations.
Church Secretary
Faith In The Christian Center
08.2007 - 08.2018
- Created and updated membership rosters, church documents and basic reports.
- Maintained church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
- Greeted visitors, callers and members of congregation courteously and promptly
- Handled church correspondence, member database and building scheduling.
- Collaborated with pastoral staff to develop meaningful worship programs that enriched congregational spiritual growth.
- Enhanced guest experience by promptly responding to inquiries via phone calls or emails from both members and visitors seeking information about the church''s services or events.
- Managed the church calendar effectively to accommodate various ministries'' activities without conflicts or overlaps.
- Strengthened community outreach through timely updates on the church website and social media platforms.
- Contributed to budget management by monitoring expenses and providing regular financial reports to the appropriate committees.
- Supported the financial stability of the church by accurately tracking donations, pledges, and offerings on a weekly basis.
Daycare Owner/Operator
Ann's Loving Daycare
01.1991 - 06.2011
- Organized fun-filled events and activities for children that promoted learning in an engaging manner.
- Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
- Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.
- Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.
- Increased positive feedback from parents through timely progress reports that detailed each child''s developmental milestones achieved at the center.
- Maintained compliance with state licensing requirements through regular inspections, documentation updates, and policy reviews.
- Continuously sought ways to improve the daycare center''s services and offerings by staying current with industry trends, attending conferences and workshops, and networking with fellow childcare professionals.
- Monitored student performance closely via assessments and evaluations aimed at identifying areas needing improvement or further attention.
Education
No Degree - Nursing
- Dean's List, [Fall, Spring, Summer, 2013-2016
- Completed Coursework: Education and the Mind, 2015
Certificate of Completion - Early Childhood Education
- Professional Development Studies: ECE, 2006-2013
Credit Completion - Kindergarten And Preschool Education
High School Diploma -
06.1986
Skills
- Security measures
- Expense coordination
- Guest Relations
- Appointment Scheduling
- Etiquette knowledge
- Budget Management
- Schedule Coordination
Timeline
Church Secretary - Faith In The Christian Center
08.2007 - 08.2018
Household Manager - The Miller Home
11.1991 - 11.2020
Daycare Owner/Operator - Ann's Loving Daycare
01.1991 - 06.2011
Copper Mountain Community College - No Degree, Nursing
Riverside Community College - Certificate of Completion, Early Childhood Education
Texas Southern University- Remote Campus - Credit Completion, Kindergarten And Preschool Education
Miami Beach Senior High School - High School Diploma,
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