Arsalan Ali Sajid
Muharraq,Bahrain
Summary
Proactive and goal-oriented professional with a strong focus on time management and problem-solving. Recognized for reliability and adaptability, with a quick ability to learn and apply new skills. Committed to utilizing these qualities to drive team success and make valuable contributions to organizational growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Computer System Administrator
Alsalam Bank B.S.C Bahrain
10.2022 - Current
- Managed Approximately 50 Incoming calls, lots of emails.
- Oversaw implementation and application of SaaS tools across entire company system.
- Implemented patch management strategy that ensured timely application of security updates across all endpoints within the organization''s network landscape.
- Established effective asset management process which led to better tracking and utilization of IT resources.
- Streamlined software deployment processes through automation tools, boosting efficiency in system updates.
- Collaborated with IT teams to design and implement scalable infrastructure solutions for new projects.
- Facilitated communication between cross-functional teams during complex system integration efforts, ensuring project success.
- Ensured seamless user experience by providing timely technical support to employees for computer-related issues.
- Performed software installations and upgrades to Windows operating systems.
- Installed and configured network printers and other peripheral devices.
- Planned and implemented upgrades to system hardware and software.
- Diagnosed and resolved hardware and software issues.
Computer System Administrator
Transworld Information Technology WLL
01.2022 - Current
- Managed and maintained computer systems and servers.
- Resolved technical issues for clients through remote support, increasing customer satisfaction.
- Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
- Enhanced system performance by conducting regular software and hardware updates.
- Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Provided timely and efficient IT support for staff members, reducing downtime and improving productivity levels.
- Set up and maintained user accounts and client access.
- Linked computers to network and peripheral equipment.
- Conducted thorough testing of newly-installed hardware components to ensure compatibility with existing systems.
- Successfully migrated company data during system upgrades without losing any critical information.
- Recovered critical information from data back ups to restore functionality.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Updated and replaced outdated drivers and software for computers and office machines.
- Installed and maintained POS machines in retail stores.
IT Intern
Pak Elektron Limited
06.2021 - 07.2021
- Provided technical support to staff and clients, resolving issues promptly and maintaining high satisfaction levels.
- Contributed to IT project planning sessions, offering insights that helped in shaping technology strategy and objectives.
- Managed hardware inventory, ensuring timely replacement and proper disposal of outdated equipment.
- Contributed to selection and implementation of new hardware and software solutions that aligned with organizational goals.
Education
Bachelor of Science - Information Technology
The Islamia University of Bahawalpur (IUB)
Bahawalpur Pakistan06.2020
Intermediate -
Board of Intermediate And Secondary Education
Bahawalpur, Pakistan08.2015
Matriculation -
Federal Board of Intermediate & Secondary Education
Islamabad, Pakistan06.2013
Skills
- System Upgrades
- VPN Configuration
- IP Addressing and Subnetting
- Hardware Installation
- Wireless Networking
- Email Administration
- Performance Tuning
- Remote Desktop Services
- Microsoft Office Suite
- Technical Support
- PC diagnostics
- Program installations
Expertise
- IT Support / Desktop Support
- Asset Management
- Active Directory Management
- DHCP Management
- File Server Management
- Microsoft Azure/Enter ID Management
- Microsoft Intune Device Management
- O365 Exchange Management
- Print Server Management
- SCCM Management
- Cisco Unified Call Manager Configuration
- CCTV Installation/Configuration
- Front End Web Development HTML, CSS, PHP, Java, VB, Windows Forms
Accomplishments
- Project X (Migration of KFH bank into
- Alsalam bank) Bloom Project (Migration of Ithmaar bank into Alsalam bank)
Certification
- CCNA (Enterprise) - Aug 2023 to Dec 202
- Huawei HCIP (Routing & Switching) - July 2021 to July 2021
- Huawei HCIA (Security) - July 2021 to July 2021
- Industrial Internet of Things (IOT) - Mar 2020 to Jun 2020
- Introduction to Cloud Identity - Mar 2020 to Jun 2020
- Database Design Fundamentals - Feb 2020 to Apr 2020
Languages
Urdu
Native language
English
Advanced
C1
Hindi
Advanced
C1
Arabic
Beginner
A1
References
Reference Available Upon Request.
Timeline
Computer System Administrator
Alsalam Bank B.S.C Bahrain
10.2022 - Current
Computer System Administrator
Transworld Information Technology WLL
01.2022 - Current
IT Intern
Pak Elektron Limited
06.2021 - 07.2021
Bachelor of Science - Information Technology
The Islamia University of Bahawalpur (IUB)
Intermediate -
Board of Intermediate And Secondary Education
Matriculation -
Federal Board of Intermediate & Secondary Education
- CCNA (Enterprise) - Aug 2023 to Dec 202
- Huawei HCIP (Routing & Switching) - July 2021 to July 2021
- Huawei HCIA (Security) - July 2021 to July 2021
- Industrial Internet of Things (IOT) - Mar 2020 to Jun 2020
- Introduction to Cloud Identity - Mar 2020 to Jun 2020
- Database Design Fundamentals - Feb 2020 to Apr 2020
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