ARTHIGAN BALRAJ

•Strong Project Management Experience with Proven Track Record

•Highly Skilled and Knowledgeable in Project Management Fundamentals Demonstrable ability to manage multiple, parallel projects.

• Data center supports and monitoring the systems.

• CCTV, Access control and other ELV system complete projects management, Design support, System installation and final testing & commissioning.

• Ability to work independently ; highlight issues proactively and report progress regularly

• General Technical experience in client devices, operating systems and applications, desktop management and support tools, networking, voice and server technologies.

• Good written and verbal communication skills including presentation at all levels including executive management.

• Good personal skills and able to influence and work with various parties including business users, Global or Regional IT people, as well as vendors and partners

• Engaged 10 stakeholders to provide project requirements, scope and status reporting
• Prepared requests for proposals and conducted group meetings to facilitate selection of project services and products
• Tracked internal and external project risks by grading each risk for probability and impact
• Managed vendor relationships by negotiating pricing options and external contracts
• Monitored projects and communicated scope changes, constraints and variances to team
• Liaised effectively with others to promote on-going network design, reevaluation and optimization that scaled with company growth
• Delivered effective integrations of warehouse management system software applications to centrally manage tasks
• Interviewed, hired, trained and mentored 100 staff by coaching daily, leading performance reviews and offering constructive feedback

• Contribute in all Windows OS security incidents, which includes identification & remediation of the issues.
• Conducted Disaster Recovery analysis and readiness for client's multi-platform environment.
• Sustained tape backup procedures and reliable nightly backup of all applications and data.
• Resolved any virus and malware issues and managed windows / Linux servers.
  Maintained various hardware and software and worked on improvement of data security.
• Created plans and communicated deadlines to ensure projects were completed on time
• Used Microsoft Word and other software tools to create documents and other communications
• Carried out day-day-day duties accurately and efficiently
• Developed team communications and information for meetings
• Managed team of 50 to 500 employees, overseeing hiring, training, and professional growth of employees

• Executed troubleshooting and server support in both in-person and remote situations.
• Provided secondary training to personnel struggling with technological tools and systems.
• Wrote instruction manuals and technical guidance for preventive maintenance of Cisco & HP.
• Provided technical support in both on-site and telephone consultations.
• Monitored ongoing technical compliance with applicable laws and regulations.
• Maintained service schedule for software and hardware.
• Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
• Installed, configured, tested and maintained operating systems, application software and system management tools.
• Participated in system development life cycle from requirements analysis through system implementation.
• Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
• Managed and monitored installed systems for highest level of availability.
• Managed use of various types of databases and configured, installed and upgraded new ones.
• Resolved issues related to operational components for LAN, WAN and voice systems.

• Patched software and installed new versions to eliminate security problems and protect data.
• Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
• Configured hardware, devices and software to set up work stations for employees.
• Performed root cause analysis and general troubleshooting.
• Completed proactive maintenance and repair actions to keep equipment operating at peak levels.
• Modified, maintained or repaired electronics equipment or systems to achieve proper functioning.