Hi, I’m
Asad Uzzaman
F&B Outlet Manager
Summary
OPERATIONS DIRECTOR (HOSPITALITY AND RESTAURANT) Working as an outstanding Senior Operations Manager with more than a decade of experience in GCC with numerous proven successful track records within the Hospitality, Bar, and Restaurant businesses. Accomplished and determined food service professional provides excellent customer experience. Possesses extensive knowledge of food safety and quality standards. Skilled at multitasking and practicing effective time management. Equipped with a great skill set in performance improvement, Customer care, operating accurate strategic moves that grow market shares, margins, and profits. Gained strong leadership skills and am a team player who makes the best out of each member of the team.
Seeking a new challenge to be part of a dynamic and ambitious market-leading brand or an aspiring company that wants to grow its market share in the Hospitality industry.
Overview
15
years of professional experience
3
Languages
Work History
Ramiya Management Juffair , Bahrain
Business Operation Development Manager
12.2021 - Current
Job overview
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved problems, improved operations and provided exceptional service.
- Exceeded goals through effective task prioritization and great work ethic.
Howdy, American And Texas Cuisine Bar & LoungeAdliya, Manama, Bahrain
F&B Manager
01.2021 - 12.2021
Job overview
- Head of Operations & Sales
- Reporting to Investors
- Pre- Opening - The complete responsibility of pre-opening the outlet – Designing the outlet's (American) concept, Staff recruitment, Ideas on Food & cocktails Tasting and Selection for the menu, Negotiations with the suppliers, Branding, and layout of the whole outlet
- Post -Opening - Overall General Management responsibility of all operations of the outlet
- The brand building of Howdy outlet
- Partnership tie-ups with Live bands & DJs etc
- Marketing Planning – Social Media
- Responsible for New brands acquisition for the bar retail
- Pricing (RRP) & Margin Strategy
- Online Sales Development
- Periodical Offers planning of day theme with rate card– Happy Hours, Friday Branch/ Ladies &
- Gentlemen night
- Designing of an Incentive scheme for sales staff – Target-based, Brand wise & Cumulative
- Network Development – For Party's and event
- Sales process designing & development
- Staff Training & Yearend Appraisals.
- Oversaw day-to-day production activities in accordance with business objectives.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Monitored office workflow and administrative processes to keep operations running smoothly.
RIC'S Kountry Kitchen, Juffair, American Cuisine Bar & LoungeJuffair - Manama, Bahrain
F&B Manager
11.2017 - 12.2020
Job overview
- Head of Operations & Sales
- Reporting to Director/s
- Overall responsibility of running the operation of the Lounge
- General Management & Responsible for managing the colleagues to achieving financial goals and maintaining a high level of the guest experience
- P&L Responsibility
- Business Development - As an Assistant Director, did promote and grow the business through various promotional events
- Set and monitor Annual business plan - Designing and Managing the short and long terms goals, objectives, plans, SOPs, and policies
- Inventory Management - Managed the stock inventory and resources as well as ensuring that quality and safety controls are in place
- Marketing - Managing the marketing activities of the outlet – promotions, Digital and online
- Monitoring the Support departments such as HR, Accounts & Logistics
- Brand and Vendor Management
- Enhancing customer care and service of all product lines
- Staff Management - Managing a team of 22 Staffs.
Ramee GroupJuffair , Bahrain
Club Manager
04.2016 - 10.2017
Job overview
- Reporting to Hotel - GM
- Daily balanced restaurant cash registers, reconciled transactions and made bank deposits
- Documented
- Initiated and enforced guidelines for staff performance and client service to provide clients with consistent assistance
- To ensure safe and sanitary food-handling practices, made sure all food preparation areas were cleaned and inspected
- Implemented surface and equipment sanitation schedules in the kitchen area
- Provided efficient and courteous attention to guests by coordinating their stay from sign-in to check-out which promoted loyalty to the hotel
- Enhanced business effectiveness and sustainability by continually researching and implementing strategies to improve service and staff performance
- Prepared schedules and assigned shifts for more than 20 employees
- Optimized quality assurance procedure by efficiently completing regular line checks
- Responsible for pricing and ordering food products, kitchen equipment and tools, and service supplies
- Established strong relationships with vendors to ensure inventory supplies were consistently sufficient
- Recruited, interviewed, hired, and supervised employees to fill back-of-house positions
- Monitored all food storage and preparation equipment to ensure they were kept in good working condition to maximize cost-efficiency and optimize safe operations
- Provided restaurant owners with information about ingredient costs and correct portioning of meals to help them devise pricing of menu items
- Supervised food preparation and food handling to ensure safety procedures were followed.
SPICE &ICE LOUNGE AND RESTAURANTDubai , UAE
Assistant Bar Manager
01.2015 - 01.2016
Job overview
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
RIXOS THE PALMDubai , UAE
Beverage Supervisor
01.2013 - 01.2015
Job overview
- Led pre-shift huddles with staff to start teams on right foot to expertly handle guests' beverage needs.
- Controlled beverage budgets by forecasting needs, controlling expenses and eliminating waste.
- Motivated team performance to consistently exceed targets by personally coaching struggling team members and offering incentives for strong sales.
- Facilitated communication between customer-facing and back-end teams to coordinate seamless beverage service delivery.
MEYDAN HOTELDubai, UAE
Bartender
01.2012 - 01.2013
Job overview
- Followed strict recipes and drink measurements to minimize product used.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
PARK REGIS KRIS KIN HOTELDubai , UAE
Bartender/Server
01.2010 - 01.2012
Job overview
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Followed strict recipes and drink measurements to minimize product used.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Novotel world trade center World trade center Dubai, UAE
Housekeeping Attendant
03.2008 - 12.2009
Job overview
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Restocked room supplies such as facial tissues for personal touch with every job.
Education
UTTARA TOWN COLLEGEBangladesh
High school diploma
SAFIUDDIN SARKAR ACADEMY & COLLEGEBangladesh
GED
National Institute of Hotel Management Bangladesh Bangladesh
Diploma in Hotel Management from Hospitality Administration And Management
02.2006 - 2008.01
Skills
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Accomplishments
- Supervised team of 49 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
Bengali, English, Hindi
Native language
Timeline
Business Operation Development Manager
Ramiya Management
12.2021 - Current
F&B Manager
Howdy, American And Texas Cuisine Bar & Lounge
01.2021 - 12.2021
F&B Manager
RIC'S Kountry Kitchen, Juffair, American Cuisine Bar & Lounge
11.2017 - 12.2020
Club Manager
Ramee Group
04.2016 - 10.2017
Assistant Bar Manager
SPICE &ICE LOUNGE AND RESTAURANT
01.2015 - 01.2016
Beverage Supervisor
RIXOS THE PALM
01.2013 - 01.2015
Bartender
MEYDAN HOTEL
01.2012 - 01.2013
Bartender/Server
PARK REGIS KRIS KIN HOTEL
01.2010 - 01.2012
Housekeeping Attendant
Novotel world trade center
03.2008 - 12.2009
National Institute of Hotel Management Bangladesh
Diploma in Hotel Management from Hospitality Administration And Management
02.2006 - 2008.01
UTTARA TOWN COLLEGE
High school diploma
2006.01
SAFIUDDIN SARKAR ACADEMY & COLLEGE
GED
2004.01
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