ASHIR ABDUL SAMAD

Performance-oriented Sales Leader offering an exceptional record of achievement over an 18-year career. Tenacious manager with a strategic and analytical approach to solving problems, bringing in customers, and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

• Selected as Best Sales Person of UD Trucks from MENA Region in the year 2018.
• Selected for incentive trip to UD Trucks Factory, Thailand & Japan for the outstanding sales during 2018, while working as Assistant Sales Manager in M/s. Y.K Almoayyed & Sons.
• Selected for incentive trip to ISUZU Factory, Thailand for the outstanding sales during 2015, while working as a Sr. Sales Executive in M/s. Motorcity Holdings.
• Selected for incentive trip to Singapore and Malaysia for outstanding sales during the year 2006 & 2007, while working as a Sales Engineer in M/s India Techs Ltd.

• Product training on UD Trucks on QUESTER & CRONER conducted by UD Trucks- Middle East on 2019.
• Product training on KOMATSU Excavators conducted by KOMATSU Middle East on 2019.
• Product training on IVECO Trucks on conducted by IVECO Trucks- Middle East on 2018.
• Product training on BOMAG Road Machineries conducted by BOMAG - Middle East on July 2013.
• Product training on UD Trucks conducted by UD Trucks- Middle East on January 2012.
• Product training on TADANO Cargo Cranes conducted by TADANO Cranes – Middle East on April 2012.
• Product training on PALFINGER Cranes conducted by Palfinger Cranes - Middle East on January 2012.
• Leader ship & Organization skills for Branch Heads conducted by India Techs Ltd in 2008.
• JCB Product training conducted by JCB India in January 2007.
• Hands on JCB” conducted by JCB India for Backhoe Loaders in January 2006.

• English
• Hindi
• Malayalam
• Tamil
• Arabic (Intermediate)

Exploring potential business avenues and managing industrial sales/ marketing operations of technical products & services for achieving increased business growth and initiating market development efforts. 

Analyzing latest marketing trends and tracking competitor’s activities and providing valuable inputs for fine tuning sales & marketing strategies. 

Mapping client’s requirements and providing them customized business solutions through new proposals, presentations and demonstrations.

Identifying and networking with prospective clients, generating business from the existing accounts and achieving profitability and increased sales growth.

Participating in techno-commercial negotiations for obtaining projects/ business orders from clients.

Ensuring maximum customer satisfaction by providing pre/ post technical assistance; achieving quality norms.

Appointing and monitoring channel sales and marketing activities of distributor.

Implementing effective strategies to maximize sales and accomplishment of revenue and collection targets.

Provide direction, support & guidelines to a team of customer service agents & monitor their performance to ensure efficient resolution of customer complaints through correspondence, visits & internal coordination.

Act as a frontline interface between the customers, distribution agents & sales & service teams to troubleshoot unresolved grievances & queries of individual and corporate clients.

Managing customer service operations for rendering and achieving quality services by resolving customer complaints on performance bottlenecks.

Leading, training & monitoring the performance of team members to ensure efficiency in sales operations and meeting of individual & group targets.

Conducting meetings for setting up sales objectives and designing or streamlining processes to ensure smooth functioning of sales operations.

Liaising with other internal departments to accomplish the sales department’s goals.

Traveling provides a wealth of memories and experiences that can be cherished for a lifetime. The joy of discovering new places, understand various culture, meet various type of people etc.