Ashish Kurup
Nashik,India
Summary
Experienced professional with a strong background in customer service and hospitality, specializing in mixology and alcohol service etiquette. Demonstrates exceptional skills in communication, collaboration, and active listening, ensuring high levels of customer engagement and satisfaction. Proficient in cocktail preparation, beer pouring proficiency, and wine pairing knowledge. Adept at maintaining hygiene standards and understanding licensing laws. Committed to delivering quality service with a focus on adaptability and conflict resolution. Career goal includes advancing within the hospitality industry to leverage extensive knowledge of drink recipes and bar equipment usage.
Overview
13
13
years of professional experience
Work History
Bartender
The Taj Mahal Palace
Mumbai, India
01.2024 - Current
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
- Communicated clearly with kitchen staff for seamless coordination of food orders.
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
- Demonstrated knowledge of drink recipes for improved customer experience.
Bartender
The St Regis hotel
Mumbai, India
10.2024 - 01.2025
- Implemented new cocktail recipes by researching current trends in the industry.
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Checked identification of customers to ensure legal drinking age compliance.
- Communicated clearly with kitchen staff for seamless coordination of food orders.
- Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
- Collaborated with team members to provide seamless service during busy periods.
- Welcomed guests with friendly conversation and fun atmosphere.
Loss prevention Shift Leader-Nigth Shift
The Ritz Carlton Sharq village and spa
Doha, Qatar
09.2021 - 02.2024
- Identified areas for improvement whilst conducting routine audits on operations and services provided.
- Prioritised tasks during busy periods to ensure timely delivery of orders or services.
- Facilitated positive work culture through open communication and feedback sessions.
- Maintained clean and safe work environment with regular inspections and cleaning rosters.
- Managed opening or closing procedures during shifts for seamless transition between different teams on duty.
- Ensured compliance with health and safety regulations at all times during shifts, minimising incidence rates significantly.
Club Security Incharge
Iris Doha Sharq village and spa
Doha, Qatar
09.2019 - 02.2024
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Increased customer satisfaction by resolving issues.
Loss prevention CCTV Officer
The Ritz Carlton Sharq village and spa
Doha, Qatar
09.2017 - 09.2021
- Upheld laws and regulations within my jurisdiction, ensuring compliance from all parties involved.
- Responded promptly and effectively to emergencies using established protocols.
- Increased operational efficiency by streamlining administrative processes.
- Improved team efficiency with regular training sessions.
Security Supervisor
QDC Warehouse
Doha, Qatar
10.2016 - 09.2017
Security Guard
Qatar Security & Guarding Services Co. W.LL
Doha, Qatar
05.2012 - 10.2016
- Control access to the property
- Enforce property rules and regulations
- Handle security violations
- Monitor for potential security issues
- Investigate and report security incidents
- Presents losses and damage by reporting irregularities and informs violators of policy and procedures
- Secures premises and personnel by patrolling property, monitoring surveillance equipment, and access points
- Investigates security breaches, incidents, and other alarming behavior
- Controls traffic by directing drivers
- Completes reports by recording observations, information, occurrences, and surveillance activities
- Interviews witnesses and obtains signatures as needed
- Maintains environment by monitoring and setting building and equipment controls
- Maintains the organizations stability and reputation by complying with legal requirements
- Ensures operation of equipment by completing preventive maintenance requirements
- Contributes to team effort by accomplishing related results as needed
- Maintains all documents and key systems in the department
- Recommends improvements in surveillance, security and fire systems
- Reviews, quickly and thoroughly any incidents with the intention of preventing reoccurrences
- With the assistance of the Security Manager, trains and supervises the security team
- Organizes the work schedules and ensures that all policies are followed
- Conducts regular briefings with the security team
- Reports any maintenance problems, safety hazards, accidents or injuries within the hotel
- Make sure nobody is acting aggressively or destructively
- Using problem solving skills to settle disputes in a respectful manner
- Protects property and equipment from damage
- Provided assistance to individuals with disabilities and formulated documents
- Monitoring the CCTV
Education
Diploma Course -
A.C & Refrigerator Engineering
Diploma of Higher Education - Bartending
Drinq Barmen & Academy
Mumbai,India 12.2024 -
Skills
- Communication
- Collaboration
- Active Listening
- Adaptability
- Negotiation
- Conflict Resolution
- Empathy
- Customer Service
- Decision Making
- Microsoft Word
- Liquor storage understanding
- Patience endurance
- Speed pouring technique
- Alcohol law familiarity
- Knowledge of drink recipes
- Glassware cleaning
- Alcohol service etiquette
- Mixology expertise
- Night shift availability
- Bar equipment usage
- Beer pouring proficiency
- Knowledge on draught systems
- Hygiene standards adherence
- Understanding of licensing laws
- Food safety understanding
- Cocktail preparation
- Liquor knowledge
- Wine pairing knowledge
- Customer engagement
- First aid training
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Personal Information
- Place of birth: India
- Date of birth: 08/25/93
- Gender: Male
- Nationality: Indian
- Marital status: yes
Custom
- Playing Games
- Swimming
- Volleyball
- Basketball
Timeline
Diploma of Higher Education - Bartending
Drinq Barmen & Academy
12.2024 -
Bartender
The St Regis hotel
10.2024 - 01.2025
Bartender
The Taj Mahal Palace
01.2024 - Current
Loss prevention Shift Leader-Nigth Shift
The Ritz Carlton Sharq village and spa
09.2021 - 02.2024
Club Security Incharge
Iris Doha Sharq village and spa
09.2019 - 02.2024
Loss prevention CCTV Officer
The Ritz Carlton Sharq village and spa
09.2017 - 09.2021
Security Supervisor
QDC Warehouse
10.2016 - 09.2017
Security Guard
Qatar Security & Guarding Services Co. W.LL
05.2012 - 10.2016
Diploma Course -
A.C & Refrigerator Engineering
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