Ashley Sharma
RESTAURANT SUPERVISOR
Summary
Experienced food handler to restaurant supervisor within 8 years Food and Beverage Industry. Rational for resolving problems and improving customer satisfaction. Detailed in Inventory and Purchasing.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
RESTAURANT SHIFT SUPERVISOR
THE FATCOW GRILL
Manama
11.2020 - Current
- Ensuring the food quality before serving.
- Ensuring that the food service is always standard according to store SOP rules.
- Promoting team work for effective work flow.
- Increase customer satisfaction by resolving issues.
- Responsible for Daily Sales Report, including the breakdown of daily expenses. Petty Cash replenishment.
- Preparing the daily and monthly inventory.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Purchasing stocks twice a month such as( soda, packaging, table napkins etc.)
- Collaborated with team members to achieve target results.
Cashier
Shake Shack
Manama
02.2016 - 06.2020
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items and join reward programs.
- Tallied cash drawer at beginning and end of each work shift.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
Cashier
Papa John's
Manama
05.2013 - 01.2016
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items and join reward programs.
- Tallied cash drawer at beginning and end of each work shift.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Helping team members in kitchen area if needed.
Warehouse Inventory Clerk
Pancit Center
Manila
05.2011 - 05.2013
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Checked packages and merchandise for damage and notified vendors.
- Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Recorded information, shortages and discrepancies to keep records current and accurate.
Crew Team Member
Lia'S Cakes
Manila
11.2009 - 03.2011
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Used proper techniques to prepare food and ingredients.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
- Recorded orders by answering customer questions and entering requests in system.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Cleared trays and removed trash from tables before sanitizing surfaces.
- Monitored food temperatures and cooking equipment settings to maintain safety and prevent food-borne illness.
- Operated register to process payments and collect cash payment for order totals.
Crew Team Member
Figaro Coffee
Baguio
06.2007 - 06.2008
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Used proper techniques to prepare food and ingredients.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
- Recorded orders by answering customer questions and entering requests in system.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Cleared trays and removed trash from tables before sanitizing surfaces.
- Monitored food temperatures and cooking equipment settings to maintain safety and prevent food-borne illness.
- Operated register to process payments and collect cash payment for order totals.
- Took orders, prepared meals and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Became familiar with products to answer questions and make suggestions.
Data Entry Clerk
Kingstone Marketing Incorporation
Manila
05.2003 - 04.2007
- Evaluated source documents to locate needed information.
- Corrected data entry errors to prevent duplication or data degradation.
- Added documents to file records and created new records to support filing needs.
- Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Carried out day-to-day duties accurately and efficiently.
- Used Microsoft Word and other software tools to create documents and other communications.
Education
Associate of Science - COMPUTER TECHNOLOGY
STI COLLEGE
MANILA PHILIPPINES 06.2001 - 03.2003
Skills
Restaurant operations
undefinedCertification
BASIC SECRETARIAL COURSE- FILIPINO INSTITUTE BAHRAIN
Timeline
RESTAURANT SHIFT SUPERVISOR
THE FATCOW GRILL
11.2020 - Current
BASIC SECRETARIAL COURSE- FILIPINO INSTITUTE BAHRAIN
03-2017
Cashier
Shake Shack
02.2016 - 06.2020
Cashier
Papa John's
05.2013 - 01.2016
Warehouse Inventory Clerk
Pancit Center
05.2011 - 05.2013
Crew Team Member
Lia'S Cakes
11.2009 - 03.2011
FOOD AND BEVERAGE NCII- TESDA PHILIPPINES
07-2009
Crew Team Member
Figaro Coffee
06.2007 - 06.2008
Data Entry Clerk
Kingstone Marketing Incorporation
05.2003 - 04.2007
Associate of Science - COMPUTER TECHNOLOGY
STI COLLEGE
06.2001 - 03.2003
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