Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashwin Stephen

Manama

Summary

Experienced professional with focus on sales engineering, specialising in building strong client relationships and driving revenue growth. Experienced professional with focus on sales engineering, specialising in building strong client relationships and driving revenue growth. Demonstrates ability to translate complex technical concepts into compelling sales propositions, ensuring client satisfaction and business success.

Overview

7
7
years of professional experience

Work History

Sales Manager

Silla International Trading Co. W.L.L
03.2023 - Current
  • Identified new clients and uncovered high-potential sales opportunities.
  • Introduced a comprehensive product catalogue, enhancing sales presentations and client engagement.
  • Successfully established business relationships with over 10 new companies.
  • Represented the company in client meetings to address complaints and gather valuable feedback.
  • Built and nurtured strong relationships with key clients, contributing to long-term business growth.
  • Led the planning, direction, and training of newly hired Sales Representatives.
  • Oversaw and coordinated all facets of sales operations.
  • Developed accurate sales budgets and forecasts, and approved necessary expenditures.
  • Monitored team performance and implemented strategies to boost sales effectiveness.
  • Maintained strong relationships with existing suppliers and used feedback to improve sales conversion rates.
  • Managed order processing and coordinated logistics to ensure timely deliveries.
  • Negotiated profitable sales agreements, maximizing revenue and client satisfaction.
  • Secured long-term, high-value contracts with suppliers to support client retention strategies.
  • Fostered productive relationships with suppliers and industry stakeholders to streamline operations and improve efficiency.
  • Processing orders and co-ordinate with order deliveries.
  • Negotiated profitable sales contracts
  • Built rapport with new and existing customers to boost client retention.

Sales Engineer

Jethro Trading Co. WLL
03.2021 - 03.2023
  • Established and maintained strong relationships with both new and existing customers and suppliers.
  • Managed and interpreted customer requirements to provide tailored solutions and ensure satisfaction.
  • Analyzed costs and sales data to support strategic decision-making and profitability.
  • Prepared detailed tenders, proposals, and quotations in line with client expectations and company standards.
  • Processed client orders efficiently, ensuring accuracy and timely delivery.
  • Evaluated and selected suppliers capable of delivering high-quality products at competitive prices.
  • Ensured supplier objectives were met across key areas including cost, delivery, performance, schedule, and quality.
  • Developed purchasing and sourcing strategies based on portfolio analysis and supplier preference studies.
  • Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.

Store In-Charge

AJM Kooheji Group B.S.C
04.2020 - 02.2021
  • Managed end-to-end store operations to ensure smooth and efficient functioning.
  • Identified current and anticipated customer needs to align product offerings and services accordingly.
  • Ensured merchandise and service availability by approving vendor contracts and maintaining optimal inventory levels.
  • Ensured compliance with all legal and regulatory requirements related to store operations.
  • Analyzed sales data to identify trends and forecast future sales performance.
  • Handled customer complaints and feedback promptly to enhance satisfaction and retention.
  • Provided detailed product information and recommended suitable items based on customer preferences and needs.

Technical Head – Sales & Quality Control

MotoFyx First Gear Technologies Pvt. Ltd
05.2018 - 01.2020
  • Acted as the voice of the brand by initiating first contact with prospective leads and establishing strong initial rapport.
  • Understood customer challenges and recommended appropriate solutions aligned with the brand’s service offerings.
  • Prepared and shared accurate service and repair quotations tailored to customer requirements.
  • Scheduled service appointments and coordinated efficiently with the operations team and partner workshops.
  • Presented technical reports and actionable recommendations to end users in a clear, professional manner.
  • Conducted post-service follow-ups to gather feedback and ensure prompt resolution of any outstanding issues.
  • Managed all technical matters, serving as the key point of contact for both internal teams and external stakeholders.

Education

Bachelor of Engineering - Automobile

Noorul Islamic University
Tamil Nadu
2014

Skills

  • Leadership
  • Good Communication
  • Data Analyzing & Decision- Making
  • Adaptability and Resilience
  • Ability to work in fast-paced environments
  • Cost estimation
  • Client relationship management
  • New business development

Languages

English
Advanced (C1)
Tamil
Advanced (C1)
Hindi
Advanced (C1)
Malayalam
Advanced (C1)

Timeline

Sales Manager

Silla International Trading Co. W.L.L
03.2023 - Current

Sales Engineer

Jethro Trading Co. WLL
03.2021 - 03.2023

Store In-Charge

AJM Kooheji Group B.S.C
04.2020 - 02.2021

Technical Head – Sales & Quality Control

MotoFyx First Gear Technologies Pvt. Ltd
05.2018 - 01.2020

Bachelor of Engineering - Automobile

Noorul Islamic University

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Ashwin Stephen