ASONG CLIFORD

Handle customer inquiries and resolved issues promptly, maintaining a high level of customer satisfaction
Respond to customer inquiries via phone, email, and in-person, providing timely and accurate information
Resolve customer complaints by identifying problems, troubleshooting issues, and determining appropriate solutions
Process orders, returns, and exchanges efficiently
Assist customers with billing and payment queries, including processing payments and refunds
Coordinate with other departments to expedite customer requests and resolve issues promptly
Followed up with customers to ensure their issues were resolved and they were satisfied with the service
Conducted customer surveys to gather feedback and improve service quality
Train new customer service representatives on company policies, procedures, and best practices.

• Greeting and seating guest
• Taking Orders
• Cultivated warm relationships with regular customers.
• Ensuring compliance with health and safety standards
• Serving food and beverages
• collaborating with the kitchen staff in terms of order making and serving
• Creating a positive customer experience and resolving any issues that arise during service
• Maintained clean and organized dining areas for optimal guest experience.