Aurora Nolasco Dos Santos
Diyar al Muharraq,Kingdom of Bahrain
Summary
Strategic Senior Manager with a passion for organizational design, committed to leveraging data-driven insights to inform structural changes and improve workforce effectiveness. Expertise in stakeholder engagement and team leadership, ensuring seamless implementation of initiatives that align with company goals and enhance overall productivity. Maximizing the ROI while maintaining and delivering a well-balanced EVP (Employee Value Proposition).
Overview
22
22
years of professional experience
2007
2007
years of post-secondary education
Work history
Senior HR Business Partner
Qatar Airways
Doha, Qatar
03.2023 - 01.2026
- Lead strategic HR initiatives to align workforce capabilities with business objectives, cultivating organizational performance and employee engagement.
- Manage employee relations and conflict resolution, fostering a positive work environment and driving data-informed decision-making.
- Utilized HR analytics to drive data-informed decisions, optimizing workforce planning and performance management.
- Collaborated with leadership to develop succession planning and career development frameworks, strengthening internal talent pipelines.
- Partnered with senior leadership to design and implement talent management strategies that improved retention and succession planning.
- Spearheaded diversity and inclusion programs that improved organizational culture and enhanced company culture, with a focus on Nationalization plans, in line with the country's 2030 vision.
- Mentored and coached HR teams to develop strategic plans and drive employee engagement and performance.
- Supported business goals and enhanced employee experiences.
- Spearheaded change management initiatives, minimising disruption during organisational transitions.
- Managed complex HR projects to successful completion.
- Oversaw disciplinary, performance and absence management for a large workforce of over 16'000 employees.
- Educated line managers on policy and process changes for implementation.
- Led high-performing teams and developed organizational leadership capacity. Leading to multiple global awards.
Senior Manager, Human Resources
DHL Express
Muharraq, Bahrain
05.2018 - 06.2021
- Developed and implemented HR strategies to drive, guide, and support business objectives, enhancing workforce capabilities and fostering positive workplace culture.
- Worked closely with local ministries in order to ensure localized Bahrain staff goals are met to ensure that The company becomes an employer of choice for local nationals.
- Directed organizational development programs that increased leadership effectiveness and succession planning across multiple business segments.
- Managed a team of HR professionals to deliver innovative training and development solutions tailored to the unique needs of the logistics and airline workforce.
- Spearheaded diversity and inclusion initiatives that improved workforce representation and promoted an inclusive environment in hospitality delivery.
- Collaborated with executive leadership to align human capital strategies with business objectives, resulting in improved operational efficiency and cost-benefit.
- Oversaw compensation and benefits programs designed to attract and retain talent in the competitive logistics market.
- Implemented performance management systems that enhanced employee productivity and supported continuous improvement
- Liaised with unions to address worker concerns effectively and amicably.
Director of Human Resources
Radisson Blu
12.2012 - 12.2013
- Developed and implemented strategic HR policies aligned with business objectives, enhancing workforce capabilities and fostering positive workplace culture.
- Worked closely with local ministries in order to ensure localized Bahrain staff goals are met to ensure that hospitality becomes an employer of choice for local nationals.
- Directed organizational development programs that increased leadership effectiveness and succession planning across multiple business segments.
- Managed a team of HR professionals to deliver innovative training and development solutions tailored to the unique needs of the hospitality workforce.
- Spearheaded diversity and inclusion initiatives that improved workforce representation and promoted an inclusive environment in hospitality delivery.
- Collaborated with executive leadership to align human capital strategies with business objectives, resulting in improved operational efficiency and cost-benefit.
- Oversaw compensation and benefits programs designed to attract and retain talent in the competitive hospitality market.
- Implemented performance management systems that enhanced employee productivity and supported continuous improvement in hospitality service delivery.
HUMAN RESOURCES MANAGER
Al Ghalia Group
Manama, Bahrain
10.2009 - 12.2010
PERSONNEL MANAGER
SOFITEL BAHRAIN ZALLAQ THALASSA
Zalaq, Bahrain
10.2009 - 12.2010
DIRECTOR OF HUMAN RESOURCES
Banyan Tree Resorts
Al Areen, Bahrain
11.2008 - 09.2009
HUMAN RESOURCES SR. SPECIALIST
Azadea Group Holdings
Manama, Bahrain
01.2004 - 09.2008
Education
MASTER'S DEGREE - MSC HUMAN RESOURCE MANAGEMENT AND DEVELOPMENT
UNIVERSITY OF SALFORD
Online (ongoing) Jan 2024 -
HUMAN RESOURCES MANAGEMENT -
IIR MIDDLE EAST
Skills
- AVIATION
- LOGISTICS
- HOSPITALITY
- RETAIL
- EVP (Employee Value Proposition)
- LEADERSHIP
- STRATEGY
- RELATIONSHIP MANAGEMENT
- DESIGN
- PERFORMANCE MANAGEMENT
- EMPLOYEE RELATIONS
- PERFORMANCE IMPROVEMENT
- SUCCESSION PLANNING
- DIVERSITY PROGRAMS
- EMPLOYEE SATISFACTION
- WORKFORCE PLANNING
- STRATEGIC PLANNING
- COMMUNICATION
- INNOVATION
- EMPLOYEE CULTURE
- SUCCESSION PLANNING
Languages
Portuguese
Native
English
Fluent
French
Elementary
Arabic
Beginner
Awards
- Silver Stevie's Global Awards Best Human Resources Department of the Year, 2016
- AON Hewitt Employer of Choice Award - DHL Express Iraq, 2016
- AON Hewitt Employer of Choice Award - DHL Express Iraq, 2017
- AON Hewitt Employer of Choice Award - DHL Express Iraq, 2018
- AON Hewitt Employer of Choice Award - DHL Express Bahrain, 2017
- AON Hewitt Employer of Choice Award - DHL Express Bahrain, 2018
- AON Hewitt Employer of Choice Award - DHL Express Bahrain, 2019
- Kincentric Employer of Choice Award MENA DHL Bahrain, 2020
Timeline
Senior HR Business Partner
Qatar Airways
03.2023 - 01.2026
Senior Manager, Human Resources
DHL Express
05.2018 - 06.2021
Director of Human Resources
Radisson Blu
12.2012 - 12.2013
HUMAN RESOURCES MANAGER
Al Ghalia Group
10.2009 - 12.2010
PERSONNEL MANAGER
SOFITEL BAHRAIN ZALLAQ THALASSA
10.2009 - 12.2010
DIRECTOR OF HUMAN RESOURCES
Banyan Tree Resorts
11.2008 - 09.2009
HUMAN RESOURCES SR. SPECIALIST
Azadea Group Holdings
01.2004 - 09.2008
MASTER'S DEGREE - MSC HUMAN RESOURCE MANAGEMENT AND DEVELOPMENT
UNIVERSITY OF SALFORD
Jan 2024 -
HUMAN RESOURCES MANAGEMENT -
IIR MIDDLE EAST