BASSAM EMAD

Prepare and serve a wide range of beverages efficiently while providing excellent customer service.

• Trained new staff on drink preparation and customer service standards.

Knowledgeable in Japanese-style cocktails and drinks.

Maintain a clean and organized bar area and ensure compliance with hygiene standards.

Collaborate with team members to deliver fast and quality service.

• Crafting and preparing a wide range of classic and signature cocktails with high quality.
• Conducting weekly inventory checks to ensure stock availability and minimize waste.
• Providing personalized drink recommendations with strong customer understanding.
• Handling order preparation efficiently to maintain fast and excellent service.
• Maintaining bar cleanliness and organization according to health and safety standards.

• Participated in the full opening of the restaurant, including setting up the bar and necessary equipment.
• Completed intensive training in a short time to enhance skills in beverage preparation and customer service.
• Gained extensive experience operating a high-end Italian restaurant bar.
• Collaborated with the team to ensure excellent customer service and enhance the overall dining experience.
• Prepared alcoholic and non-alcoholic beverages for restaurant patrons.
• Explained cocktail stories and classic recipes to customers.
• Organized and displayed glasses and bottles attractively and functionally.
• Restocked and replenished bar inventory and supplies.

• Mixed specialty cocktails and served alcoholic beverages.
• Verified customer identification and age for alcohol consumption.
• Managed POS software for transactions and payments.
• Built rapport with regular customers to enhance their experience.
• UAE

• Managed banquet services and coordinated events for up to 1,500 guests.
• Oversaw event setup, service, and stewarding.
• Maintained communication between departments for seamless event execution.
• Ajman

• Greeted and escorted customers to their tables.
• Provided menu recommendations and explained dish ingredients.
• Processed payments via cash and card transactions.
• Al Barsha, Dubai