Mayen Uddin
Manama,Bahrain
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Overview
21
21
years of professional experience
Work History
SHELL FISHERIES
Sami
Sitra, Bahrain
03.2023 - Current
- Oversaw daily operations to achieve high productivity levels.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Displayed energy and enthusiasm in fast-paced environment.
- Offered friendly, efficient customer service and handled challenging situations with ease.
FALCON PACK INDUSTRY
Falcon
Al hidd, Bahrain
12.2021 - 12.2022
- Coordinated with cross-functional teams to enhance communication and operational efficiency.
- Facilitated problem-solving sessions to address operational challenges and improve team performance.
- Used Microsoft Word and other software tools to create documents and clear communications.
SHELL FISHERIES
Sami
Sitra, Bahrain
11.2017 - 11.2021
- Increased customer satisfaction by resolving issues.
- Improved efficiency and productivity by acquiring new skills.
- Completed customer orders with speed and accuracy.
- Applied positive customer service approach to increase satisfaction levels.
JAWAD BUSINESS GROUP
Jawad
Manama, Bahrain
10.2007 - 09.2017
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
- Supported team by demonstrating respect and willingness to help.
- Offered friendly, efficient customer service and handled challenging situations with ease.
AL OSRA RESTAURANT
Al osra
Manama, Bahrain
11.2006 - 09.2007
- Oversaw daily operations to ensure exceptional customer service and satisfaction.
- Coordinated inventory management processes to maintain stock levels and minimise waste.
- Completed customer orders with speed and accuracy.
JAMIN CORPORATION
Jamin
Dhaka, Bangladesh
04.2004 - 09.2006
- Managed daily operational workflows to ensure efficient handling of customer orders.
- Collaborated with team members to streamline processes and enhance productivity.
- Developed training materials to assist new staff in understanding company protocols.
Education
Bachelor of Business Administration - Commerce
RAHANA TECHNICAL & COMMERCE COLLEGE
12.2003
High Secondary - Junior High Education
PILGIRE HIGH SCHOOL
03.2001
Skills
- Calm under pressure
- Communication skills
- Team building
- Problem-solving
- Leadership
- Public Relations
- Resourcefulness
Languages
English
Upper intermediate
B2
Arabic
Upper intermediate
B2
Hindi
Upper intermediate
B2
Bengali
Advanced
C1
Timeline
SHELL FISHERIES
Sami
03.2023 - Current
FALCON PACK INDUSTRY
Falcon
12.2021 - 12.2022
SHELL FISHERIES
Sami
11.2017 - 11.2021
JAWAD BUSINESS GROUP
Jawad
10.2007 - 09.2017
AL OSRA RESTAURANT
Al osra
11.2006 - 09.2007
JAMIN CORPORATION
Jamin
04.2004 - 09.2006
Bachelor of Business Administration - Commerce
RAHANA TECHNICAL & COMMERCE COLLEGE
High Secondary - Junior High Education
PILGIRE HIGH SCHOOL
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