Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Chafika Errami

Chafika Errami

Seef

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

6
6
years of professional experience

Work History

REAL ESTATE AGENT

INSTANT HOMZ REAL ESTATE COMPANY
Sanabis
05.2024 - Current
  • Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
  • Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
  • Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
  • Improved property listings by capture visually appealing images that accurately represented each property''s unique qualities.
  • Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
  • Enhanced client experience by offering personalized consultations tailored to individual needs and preferences.
  • Developed targeted marketing campaigns for luxury properties, attracting qualified buyers and securing high-value transactions.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Communicated with clients to understand property needs and preferences.

Real Estate Agent

ERA REAL ESTATE
Seef, Bahrain
02.2024 - 05.2024

- Providing guidance and assisting sellers and buyers in marketing and purchasing property for the right price under the best terms.

- Determining clients needs and financials abilities to propose solutions that suit them.

- Performing comparative market analysis to estimate properties value

- Intermediate negotiation processes, consult clients on market conditions , prices , mortgage , legals requirements and related matters ,ensuring a fair and honest dealing.

- Prepare necessary paperwork ( contracts, leases,closing statment )

- Promote sales through advertisment, open houses and listing services.

- Remain knowledgeable about real estate market and best practices.

- Proven working experience as a Real estate Agent.

- Proven track of successful record.

SECRETARY

AL MATHANI GROUP & HAVEN REAL ESTATE.
Seef-Bahrain
10.2020 - 02.2024
  • Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
  • Organized personal and professional calendars, supplying timely reminders of upcoming meetings and events.
  • Managed flight reservations, ground travel and accommodations for department managers and associates.
  • Complete paperwork for all real estate transactions in a timely manner to ensure quickly as possible
  • Monitor deadlines and provide notices to appropriate parties when necessary
  • Screened and directed incoming phone calls and distributed correspondence effectively.
  • Managed the internal and external mail functions
  • Scheduled client appointments and maintained up-to-date condential client les
  • Performing other duties as assigned
  • Maintaining database of clients and updating it on regular basis
  • Taking photos of the properties under construction or repairs to determine the progress
  • Creating and distributing real estate brochures and other marketing materials
  • Collecting signed copy of the agreements from clients
  • Purchasing office supplies, equipment's and furniture as needed.

ASSISTANT ENGINEER

SAMA DAILY MART COMPANY.
Seef-Bahrain
10.2020 - 02.2024
  • Determined project feasibility by estimating quantities and costs of materials.
  • Responded to technical emails from engineers, stakeholders and clients.
  • Modified drawings to accommodate changes requested by engineers and architects.

MEDICAL RECEPTIONIST

MEDICAL BEAUTY CENTER AL SNAN.
Zallaq-Bahrain
10.2019 - 09.2020
  • Greeting patients professionally both in person and on the phone
  • Quickly answering or properly referring question and issues.
  • Comforting patients by anticipating anxieties and effectively answering questions.
  • Notifying providers of patient arrivals. assists doctors , nurses and patients Schedule patient appointment .

CUSTOMER SERVICE - TICKETING

BLUE RIVER TRAVEL AGENCY
Rabat-Morocco
01.2018 - 12.2018
  • Assist customers with their booking needs and provide various planning and booking service .
  • Provide travel information over the telephone to customers of the airline.
  • Make flight reservations and accept payments for ticket purchase .
  • Answer customer questions, and quote airfares.
  • Able to work as a team member and cooperate with other related departments.
  • Able to work with minimal supervision and have excellent customer service skill.
  • Multi-tasking and time management .

Education

CERTIFIED AUTOCAD MASTERING 2D -

AUTOCAD
Salmabad-Bahrain

CERTIFIED INTERNATIONAL COMPUTER DRIVING LICENSE -

Tubli

Diploma Of Higher Education - Business Management

OFFICE OF VOCATIONAL TRAINING AND LABOR PROMOTION
Sale-Morocco
08.2019

High School Degree - Science Economic

ABO BAKR AL KADIRI
Sale-Morocco
08.2017

Skills

  • Communication
  • Methodical multitasking
  • Problem solving
  • Customer experience
  • Attention to details
  • Service focused
  • Team Work
  • Curiosity
  • Grit

Languages

Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Timeline

REAL ESTATE AGENT

INSTANT HOMZ REAL ESTATE COMPANY
05.2024 - Current

Real Estate Agent

ERA REAL ESTATE
02.2024 - 05.2024

SECRETARY

AL MATHANI GROUP & HAVEN REAL ESTATE.
10.2020 - 02.2024

ASSISTANT ENGINEER

SAMA DAILY MART COMPANY.
10.2020 - 02.2024

MEDICAL RECEPTIONIST

MEDICAL BEAUTY CENTER AL SNAN.
10.2019 - 09.2020

CUSTOMER SERVICE - TICKETING

BLUE RIVER TRAVEL AGENCY
01.2018 - 12.2018

CERTIFIED AUTOCAD MASTERING 2D -

AUTOCAD

CERTIFIED INTERNATIONAL COMPUTER DRIVING LICENSE -

Tubli

Diploma Of Higher Education - Business Management

OFFICE OF VOCATIONAL TRAINING AND LABOR PROMOTION

High School Degree - Science Economic

ABO BAKR AL KADIRI
Chafika Errami