CHARLES NYINAKU
Manama,13
Summary
Proven Executive Sales Representative with a track record of enhancing customer satisfaction and increasing repeat business through strategic planning and problem-solving. Excelled in time management and customer service at Zain Telecommunications, demonstrating a commitment to safety and efficiency. Skilled in GPS route planning and database management, consistently achieving and surpassing sales targets. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Driver
Bahrain Public Transport Company
06.2024 - Current
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Followed all relevant schedules for routes and arrivals.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Managed fare collection with accuracy, ensuring timely deposits and accurate record-keeping for company financial records.
- Transported passengers safely along prescribed routes according to tight schedules.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Assisted passengers to foster safe loading and unloading from buses during normal transport and emergency situations.
- Reported vehicle traffic violations, vehicle damage, and accidents to management to comply with legal and insurance obligations.
Executive Sales Representative
Zain Telecommunications
01.2023 - 12.2023
- Improved customer satisfaction by providing consistent follow-up and addressing concerns promptly.
- Monitored competitor activity closely, ensuring our offerings remained competitive in the marketplace.
- Implemented effective account management strategies resulting in increased repeat business from satisfied clients.
- Optimized sales processes, streamlining workflows, and improving overall efficiency within the team.
- Generated quality leads through strategic networking at industry events, conferences, and online platforms.
- Delivered engaging product presentations at industry events and trade shows, raising brand awareness among potential clients.
Ground Handling Agent
Bahrain Airport Service
09.2019 - 08.2021
- Improved ramp safety by consistently adhering to company policies and federal regulations.
- Maintained timely aircraft departures by ensuring accurate loading and unloading of baggage and cargo.
- Kept a well-documented record of all tasks performed and equipment used during shifts, contributing to accurate data collection for analysis and improvement purposes.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
- Operated equipment while observing standard safety procedures.
- Maintained clean, orderly work environment free of hazards.
Education
High School Diploma -
New Century Carrier Training Institute
Accra, Ghana09-2011
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Problem-Solving
- Safe Driving Practices
- GPS and route planning
- Safety Management
- Strategic Planning
- Database Management
Languages
English
Native language
Arabic
Beginner
A1
Timeline
Driver
Bahrain Public Transport Company
06.2024 - Current
Executive Sales Representative
Zain Telecommunications
01.2023 - 12.2023
Ground Handling Agent
Bahrain Airport Service
09.2019 - 08.2021
High School Diploma -
New Century Carrier Training Institute
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