Christine Nafula
Manama
Summary
Dynamic and detail-oriented Barista with a proven track record at V60 Coffee Shop, adept in time management and fostering customer loyalty through quick, efficient service and resolving complaints. Trained new team members, enhancing team performance and coffee quality, showcasing a blend of hard (cash handling) and soft (friendly and outgoing) skills.
Knowledgeable Desired Position with solid background in creating high-quality beverages and providing exceptional customer service. Consistently recognized for maintaining clean and efficient work environment, contributing to team success. Demonstrated abilities in managing inventory and cash handling.
Overview
8
8
years of professional experience
Work History
Barista
V60 Coffee Shop
07.2024 - Current
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Barista
Old School Coffee Shop Bahrain Cafe
05.2023 - 06.2024
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Elevated coffee quality and consistency using precise measurements and techniques for every order.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Waitress
Leopard Beach Resort
04.2017 - 04.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Certificate Of Hotel Hospitality -
Utalii Tourism College
Mombasa, KenyaSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
Languages
Arabic
Elementary (A2)
English
Intermediate (B1)
Italian
Upper intermediate (B2)
Timeline
Barista
V60 Coffee Shop
07.2024 - Current
Barista
Old School Coffee Shop Bahrain Cafe
05.2023 - 06.2024
Waitress
Leopard Beach Resort
04.2017 - 04.2020
Certificate Of Hotel Hospitality -
Utalii Tourism College
Similar Profiles
Vasylyna UkolovaVasylyna Ukolova
Barista at Coffee Shop «Coffee, Wine & More»Barista at Coffee Shop «Coffee, Wine & More»
ABDULRAHMAN ALHARBIABDULRAHMAN ALHARBI
Sales Representative at Coffee Roasters And Coffee ShopSales Representative at Coffee Roasters And Coffee Shop
Dayna AlahmadDayna Alahmad
Customer Service Hospitality at Gloria Jeans Coffee ShopCustomer Service Hospitality at Gloria Jeans Coffee Shop