Cladys Russel Tejada
Admin/ Receptionist
Bahrain
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Dedicated to maintaining a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem solving ability.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work History
Veterinary Assistant
Charis Veterinary Clinic
Budaiya
03.2021 - 09.2022
- Answered owner animal health questions and advised on best care practices.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Administered medications to animals in treatment and documented changes in condition.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Assisted veterinarian during immunologic, medical, surgical and diagnostic procedures.
- Educated clients on post-surgical care and nutrition.
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Worked flexible schedule and extra shifts to meet business needs.
Receptionist Admin Assistant
Charis Veterinary Clinic
Budaiya
03.2021 - 03.2022
- Answered incoming calls, directing clients to individuals in a professional and provided friendly, knowledgeable assistance addressing specific needs.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Interacted with vendors to purchase and set up equipment and services.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Scheduled office meetings and client appointments for staff teams.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Managed invoicing and payment processing operations.
- Collected expense log reports and receipts to verify employee reimbursement requests.
Sales Associate
Golden Fish for Aquarium
Sanabis
03.2019 - 03.2021
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained records related to sales, returns and inventory availability.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate Specialist
Kaizen Executive Resource Management Corp.
Manila
11.2015 - 03.2022
- Helped an average of 50 clients every day responding to their inquiries, locating and suggesting items to maximize purchase and join reward programs.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
Bachelor of Science - Hospitality Tourism Management
Manila Business College
Sta. Anna, Manila 06.2013 - 09.2015
High School Diploma -
Guipos National High School
Guipos, Zamboanga Del Sur 06.2009 - 03.2013
Skills
File and records management
Verbal and Written Communication
Telephone Etiquette
Time Management
Active Listening
MS Office
Data Entry
Adaptability
License: Bahrain Driver License
Expiry Date: 10/05/2026
Timeline
Veterinary Assistant
Charis Veterinary Clinic
03.2021 - 09.2022
Receptionist Admin Assistant
Charis Veterinary Clinic
03.2021 - 03.2022
Sales Associate
Golden Fish for Aquarium
03.2019 - 03.2021
Sales Associate Specialist
Kaizen Executive Resource Management Corp.
11.2015 - 03.2022
Bachelor of Science - Hospitality Tourism Management
Manila Business College
06.2013 - 09.2015
High School Diploma -
Guipos National High School
06.2009 - 03.2013