Dabya Khalid Mejairan
Al Muharraq,15
Summary
A highly skilled professional with expertise in e-commerce and digital marketing, fluent in English and Arabic. Demonstrates strong communication and decision making abilities, coupled with analytical problem solving skills. Proven efficiency under pressure and adaptability as a team player. Proficient in Microsoft Office Suite and experienced in social media marketing.
Overview
4
4
years of post-secondary education
1
1
Certification
Work history
Customer Service Intern
Arab Bank Bahrain
Riffa
07.2021 - 08.2021
- Consumer Banking department, where I learned how to fill out various forms such as the Signature Form, Salary Product Extra Subscriptions, Client Consent, CRS Self-Certification, and personal information forms. This experience helped me understand banking procedures and handle customer data accurately.
- Adapted quickly to new software systems enhancing efficiency in handling customer data.
- Implemented feedback from clients for continuous service improvement.
- Enhanced customer satisfaction by resolving queries promptly.
- Streamlined communication processes for efficient customer interaction.
Education
Bachelors - Islamic and finance, Accounting
University of Bahrain
Muharraq 09.2021 - 08.2025
Skills
- Fluent in English and Arabic
- Strong communication and decision-making
- E-commerce and digital marketing expertise
- Efficient under pressure
- Analytical problem-solving skills
- Team player with adaptability
- Microsoft Office Suite proficiency
- Social media marketing experience
Languages
Arabic
Native
English
Upper intermediate
Certification
UNIDO(network of investment and technology promotion offices)
•Microshabab participate – UOB (khalid bin Hamad Al Khalifa Initiatives)
•A member of JA worldwide (The basics of online marketing)
•General organization for youth & sports (safesurf)
•General organization for youth & sports( Prospects)
•INJAZ Bahrain (Be Entrepreneurial Program)
•INJAZ Bahrain (Digital Program-Careers and job Applications)
•General organization for youth & sports (Yalla naseef)
•UOB training workshops (business administration college)
Timeline
Bachelors - Islamic and finance, Accounting
University of Bahrain
09.2021 - 08.2025
Customer Service Intern
Arab Bank Bahrain
07.2021 - 08.2021
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