Summary

Overview

Work History

Education

Skills

Languages

Timeline

DEME TEFERA

Manama,Jufair

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

1

1

year of professional experience

Work History

Receptionist

Miracle Hotel

02.2022 - 04.2023

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Responded to inquiries from callers seeking information.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Provided clerical support to company employees by copying, faxing, and filing documents.
Organized, maintained and updated information in computer databases.
Answered central telephone system and directed calls accordingly.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

Education

Associate of Science - APPLIED BIOLOGY

AMBO UNIVERSITY

AMBO,ETHIOPIA

01.2021

Skills

Document Control
Problem-Solving
Documentation
Greeting and Seating Clients
Customer/Client relations
Time Management

Telephone skills
Performance Improvement
Bookkeeping
Organization skills
Information Protection

Languages

Amharic

Native language

English

Proficient

C2

Timeline

Receptionist

Miracle Hotel

02.2022 - 04.2023

Associate of Science - APPLIED BIOLOGY

AMBO UNIVERSITY