Donita Reyes Fria
Muharraq
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level office assistant position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dependable office assistant with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
9
9
years of professional experience
Work History
Office Assistant
Axiom Manpower
06.2022 - Current
- Expedited document processing with accurate data entry and timely filing.
- Boosted customer satisfaction through prompt responses to inquiries via phone or email communication channels.
- Served as an essential team member, consistently demonstrating reliability and flexibility in adapting to shifting priorities or demands.
- Promoted a positive workplace culture by actively participating in team-building activities or initiatives.
- Assisted in maintaining a clean and organized work environment by performing daily office maintenance tasks.
- Wrote, edited and proofread documents using Microsoft Word.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained and updated office records, both digital and physical.
- Proofread and edited documents for accuracy and grammar.
Domestic Helper
Bahraini Family
11.2021 - 01.2022
- Maintained a clean, safe, and organized home environment for family members.-
- Assisted in meal planning and preparation, ensuring nutritious meals were served daily.
- Contributed to a positive living environment by proactively identifying areas needing improvement or attention.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Adhered to professional house cleaning checklist.
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
- Operated electronic backpack vacuums and floor sweepers.
Domestic Helper
Saudian Family
08.2019 - 07.2020
- Assisted in meal planning and preparation, ensuring nutritious meals were served daily.
- Maintained a clean, safe, and organized home environment for family members.
- Provided transportation services for children''s extracurricular activities or appointments when needed.
- Contributed to a positive living environment by proactively identifying areas needing improvement or attention.
- Ensured consistent adherence to safety protocols within the household for accident prevention purposes among all occupants of the residence.
- Maintained a high level of discretion when handling sensitive information related to the family''s personal affairs or finances.
- Assisted elderly family members with personal care needs such as bathing or dressing routines if required.
- Worked collaboratively with other household staff to ensure seamless coordination and support for the family''s needs.
Customer Service Crew Member
Kenny Rogers Roasters
03.2017 - 02.2018
- Facilitated seamless transitions between shifts through clear communication of pertinent information regarding ongoing issues or concerns.
- Implemented new strategies for handling difficult situations, resulting in improved customer retention rates.
- Achieved high levels of customer satisfaction through attentive listening and empathetic responses to concerns.
- Assisted customers in navigating product offerings, leading to increased sales revenue.
- Ensured inventory accuracy by conducting routine checks and notifying management of any discrepancies promptly.
Sales
PureGold Market
05.2016 - 04.2017
- Implemented ongoing feedback loops between the sales department and senior leadership in order to facilitate organizational growth opportunities based on real-time results from front-line employees.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Developed relationships with clients for increased loyalty and repeat business.
- Grew market share within the territory by strategically targeting untapped segments of the market.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Developed sales strategy to meet established sales objectives.
- Surpassed monthly sales goals through innovative sales techniques.
- Helped sales team complete sales and finalize process.
Cashier
AA Savers Mart
01.2015 - 01.2016
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
Graduate Diploma - Hr And Admin
Filipino Institute
Baraka Building, Manama Bahrain09.2023
High School Diploma -
Mayamot National High School
Mayamot Antipolo City05.2012
Skills
- Invoice Processing
- Data Entry
- Clerical Support
- Event preparation
- Document Management
- Filing systems expertise
- Mail handling
- Administrative Support
- Bookkeeping
- Calendar Management
- Contract Preparation
- Multi-line phone proficiency
- Record preparation
- Documentation And Reporting
- Quickbooks
- File Organization
- Time Management
- Filing and data archiving
Languages
Filipino
Native language
English
Upper intermediate
B2
Nationality
Filipino
Passport Number
P2425803B
DATE OF BIRTH
January 20, 1994
Status
Single
Timeline
Office Assistant
Axiom Manpower
06.2022 - Current
Domestic Helper
Bahraini Family
11.2021 - 01.2022
Domestic Helper
Saudian Family
08.2019 - 07.2020
Customer Service Crew Member
Kenny Rogers Roasters
03.2017 - 02.2018
Sales
PureGold Market
05.2016 - 04.2017
Cashier
AA Savers Mart
01.2015 - 01.2016
Graduate Diploma - Hr And Admin
Filipino Institute
High School Diploma -
Mayamot National High School
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