Edelyn M. Balisnomo
Summary
Accomplished professional with expertise in quality control and food safety, demonstrating strong team leadership and staff training capabilities. Adept at ensuring health safety and sanitation compliance while maintaining guest service excellence. Secures team success through hard work, attention to detail and excellent organization.
Overview
23
23
years of professional experience
3
3
years of post-secondary education
Work history
Senior Supervisor
Al Abraaj Group of Restaurant
Manama, BAHRAIN
07.2017 - 11.2025
- Supervise daily restaurant operations to ensure high quality service and customer satisfaction.
- Train and lead service staff to maintain service standard.
- Manage staff scheduling, attendance and performance evaluations.
- Oversee inventory control, ordering and stock rotation to minimize shortage.
- Managed the receipt, storage, issuance and documentation of supplies for efficient inventory management.
- Reviewed purchase requisitions for correctness before placing orders.
- Maintained detailed records of purchases for traceability and accountability purposes.
Supervisor
Rufo’s Famous Franchise Corporation
Pasig City, PHILIPPINES
06.2013 - 06.2016
- Coordinating entire restaurant operations during scheduled shifts.
- Enforce sanitary practices for food handling, general cleanliness and maintenance of kitchen and dine in area.
- Perform frequent checks to ensure consistent quality of preparation and service.
- Manage paperwork’s and cash duties.
Assistant Manager
Applebee’s Grill and Restaurant
Manama, Kingdom of Bahrain
04.2003 - 05.2011
- Addressed guest concerns, requests or issues.
- Daily do the Line Checks and Dine In inspection for cleanliness and readiness for operation.
- Conduct and training for newly hired employees for dine in and kitchen as per company standards and procedures.
- Work with other management personnel to plan marketing, advertising and any special restaurant functions.
- Provided excellent customer service leading to repeat business and customer loyalty.
- Created a positive work environment, resulting in higher employee morale.
Education
Bachelor of Commercial Science - Secretarial
Jose Rizal College
Manila, Philippines 10.1998 - 12.1999
Automated Information Management System - Computer Secretarial
Technological Institute of the Philippines
Quezon City, Philippines 06.1994 - 02.1996
Skills
- Quality Control & Food Safety
- Team Leadership & Staff Training
- Guest Service Oriented
- Health Safety and Sanitation Compliance
- Inventory & Cost Control
References
Available upon request.
Other Experience
- Call Center Agent – Concentrix / International Account / Philippines
- Secretary – Private Company / Philippines
- Data Encoder – The Medical City Hospital / Philippines
Timeline
Senior Supervisor
Al Abraaj Group of Restaurant
07.2017 - 11.2025
Supervisor
Rufo’s Famous Franchise Corporation
06.2013 - 06.2016
Assistant Manager
Applebee’s Grill and Restaurant
04.2003 - 05.2011
Bachelor of Commercial Science - Secretarial
Jose Rizal College
10.1998 - 12.1999
Automated Information Management System - Computer Secretarial
Technological Institute of the Philippines
06.1994 - 02.1996