DYNAMIC SALES PROFESSIONAL WITH A PROVEN TRACK RECORD OF EXCEEDING SALES TARGETS, HAVING SUCCESSFULLY SOLD OVER 100,000 CREDIT CARDS.
LEVERAGED EFFECTIVE SALES STRATEGIES AND RELATIONSHIP-BUILDING TECHNIQUES TO DRIVE RESULTS.
1-PRODUCT LAUNCH SUCCESS: SPEARHEADED THE INTRODUCTION OF NEW CREDIT CARD PRODUCTS, LEADING TO A 15% INCREASE IN OVERALL REVENUE WITHIN THE FIRST QUARTER POST-LAUNCH.
2-PROCESS IMPROVEMENT: COLLABORATED WITH CROSS-FUNCTIONAL TEAMS TO IDENTIFY AND IMPLEMENT PROCESS ENHANCEMENTS, ACHIEVING A 35% REDUCTION IN CUSTOMER COMPLAINTS AND INQUIRIES.
3-SALES TRAINING INITIATIVES: DEVELOPED AND EXECUTED COMPREHENSIVE SALES TRAINING AND COACHING PROGRAMS, RESULTING IN A 25% INCREASE IN AVERAGE SALES PER REPRESENTATIVE.
4-REGULATORY COMPLIANCE: ENSURED ADHERENCE TO ALL REGULATORY REQUIREMENTS AND ESTABLISHED ROBUST RISK MANAGEMENT PROCESSES, ACHIEVING ZERO REGULATORY VIOLATIONS FOR THE DIRECT SALES TEAM THROUGHOUT MY TENURE.
5-CLIENT RETENTION: MAINTAINED A 90% CLIENT RETENTION RATE THROUGH EXCEPTIONAL RELATIONSHIP MANAGEMENT AND ACCOUNT OVERSIGHT.