Eman Al Alawi
Business Intelligence Manager
Manama
Summary
Proactive Business Intelligence with 3+ years product insights management experience in small start-up business environments. Effective driver of product development lifecycle from concept to delivery. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Business Intelligence Manager
Beyon Money
10.2021 - Current
- Developed complex dashboard and reporting tools to track business performance metrics.
- Created dashboards to monitor and track key performance indicators.
- Collaborated with stakeholders to identify business needs and data sources.
- Generated standard and custom reports to provide insights into business performance.
- Implemented business intelligence solutions to increase operational efficiency.
- Generated ad-hoc reports to evaluate specific business requirements.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Utilized data visualization techniques to present and explain complex data sets.
- Designed and developed data pipelines to acquire, clean and process data.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Identified patterns and trends in large data sets and provided actionable insights.
- Created data models to support decision-making processes
Retail Projects
National Bank Of Bahrain
12.2019 - 10.2021
- Liquidity Support Fund (LSF) A program initiated by the CP (Crown Prince of Bahrain) to help distressed SMEs. NBB was the receiving front for applications, that would later move on to a committee to determine and asses their needs accordingly.
- WATHIQ A portal initiated by BENEFIT, to unify all KYCs (Know - Your - Client) of all retail banks in Bahrain. Managed to work on an internal training manual and helped with the roll-out to all 27 branches. Acted as a liaison between the two parties.
- Collaborated with internal creative team on marketing, advertising and social media campaigns.
- Exhibited high-level knowledge of retail manufacturing and distribution practices and channels.
- Displayed extensive familiarity with financial - retail industry and products.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Associate
Omniyat
Dubai
03.2015 - 11.2019
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Managed customer relations through communication and helpful interactions.
- Greeted customers and offered assistance for increased customer satisfaction.
- Provided product price information to customers.
- Worked varied hours to meet seasonal and business needs.
- Analyzed customer data to identify trends and anticipate customer needs.
- Maintained relationships with customers to maximize sales opportunities.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Utilized customer feedback to improve product offerings.
- Developed strong rapport with customers and created positive impression of business.
Education
Bachelor of Science - Marketing
University College Bahrain
Bahrain 01.2009 - 06.2010
Skills
Competitive analysis
Certification
PowerBI
Timeline
PowerBI
07-2023
Business Intelligence Manager
Beyon Money
10.2021 - Current
Retail Projects
National Bank Of Bahrain
12.2019 - 10.2021
Associate
Omniyat
03.2015 - 11.2019
Bachelor of Science - Marketing
University College Bahrain
01.2009 - 06.2010
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