Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Eman Al Alawi

Eman Al Alawi

Business Intelligence Manager
Manama

Summary

Proactive Business Intelligence with 3+ years product insights management experience in small start-up business environments. Effective driver of product development lifecycle from concept to delivery. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work History

Business Intelligence Manager

Beyon Money
10.2021 - Current
  • Developed complex dashboard and reporting tools to track business performance metrics.
  • Created dashboards to monitor and track key performance indicators.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Generated standard and custom reports to provide insights into business performance.
  • Implemented business intelligence solutions to increase operational efficiency.
  • Generated ad-hoc reports to evaluate specific business requirements.
  • Updated and developed scripts and queries to extract and analyze data from multiple sources.
  • Utilized data visualization techniques to present and explain complex data sets.
  • Designed and developed data pipelines to acquire, clean and process data.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Developed customized reports, summarizing and presenting data in visually appealing format.
  • Identified patterns and trends in large data sets and provided actionable insights.
  • Created data models to support decision-making processes

Retail Projects

National Bank Of Bahrain
12.2019 - 10.2021
  • Liquidity Support Fund (LSF) A program initiated by the CP (Crown Prince of Bahrain) to help distressed SMEs. NBB was the receiving front for applications, that would later move on to a committee to determine and asses their needs accordingly.
  • WATHIQ A portal initiated by BENEFIT, to unify all KYCs (Know - Your - Client) of all retail banks in Bahrain. Managed to work on an internal training manual and helped with the roll-out to all 27 branches. Acted as a liaison between the two parties.
  • Collaborated with internal creative team on marketing, advertising and social media campaigns.
  • Exhibited high-level knowledge of retail manufacturing and distribution practices and channels.
  • Displayed extensive familiarity with financial - retail industry and products.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.

Associate

Omniyat
Dubai
03.2015 - 11.2019
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Managed customer relations through communication and helpful interactions.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Provided product price information to customers.
  • Worked varied hours to meet seasonal and business needs.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Maintained relationships with customers to maximize sales opportunities.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Utilized customer feedback to improve product offerings.
  • Developed strong rapport with customers and created positive impression of business.

Education

Bachelor of Science - Marketing

University College Bahrain
Bahrain
01.2009 - 06.2010

Skills

    Competitive analysis

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Certification

PowerBI

Timeline

PowerBI

07-2023

Business Intelligence Manager

Beyon Money
10.2021 - Current

Retail Projects

National Bank Of Bahrain
12.2019 - 10.2021

Associate

Omniyat
03.2015 - 11.2019

Bachelor of Science - Marketing

University College Bahrain
01.2009 - 06.2010
Eman Al AlawiBusiness Intelligence Manager