Eric Stanley Joseph
Manama ,Bahrain
Summary
An accomplished results-driven professional with over 30 years of sales and marketing experience focused on Insurance, consumer banking, concierge industry
Expert in Account Management, Sales Management & Product Development
Specialized skills in Sales and Marketing of B2B technology.
Proven track record of achieving portfolio of more than USD 70 million plus with 8 times Champion in Sales Management.
Expert relationship builder, channel developer, negotiator and sales strategist
Exceptional inter personal and people management skills
Accomplished professional with expertise in global market Adept at strategic partnership building, key account management. Proficient in sales pipeline management, sales techniques, brand building, and lead generation.
Overview
30
30
years of professional experience
6
6
years of post-secondary education
Work History
Business Development Manager
Crescent Global Insurance Services
Manama, Bahrain
04.2009 - Current
- Spearheaded training programmes, enhancing team capabilities.
- Oversaw planning and execution of targeted sales and marketing strategies.
- Organized special sales at specific times to drive customer engagement and move high volumes of products.
- Consistently exceeded revenue targets through new account development.
- Handled crisis situations effectively, minimising impact on business operations.
- Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
- Generated leads to bring in new client revenue and improve bottom-line profitability.
- Grew annual revenue by 30% with targeted sales and marketing strategy.
- Unveiled new revenue streams through diversification strategies.
- Implemented marketing initiatives for greater brand visibility.
- Managed team of 20 plus staff, driving performance with motivational strategies to exceed sales targets.
- Reported to senior leadership on latest research on market insights, industry trends and expansion opportunities.
- Coached team to build client relationships and exceed sales targets.
Asst Underwriter Marine, Construction, PV
Connect Insurance & Reinsurance
Manama, Bahrain
01.2020 - 12.2023
- Assistant Underwriter specializing in Marine,and supportive Construction, and Political Violence portfolios assists senior underwriters in evaluating and managing risks related to these specific areas of re insurance . The role involves supporting the underwriting process, maintaining relationships with brokers and clients, and ensuring that policies meet company standards.
- Attended relevant industry seminars, keeping abreast of market trends affecting underwriting decisions.
- Analyzed financial data to determine the risk of granting insurance coverage.
- Analyze risks associated with marine operations, including cargo, vessels, and shipping routes.
- Assist in preparing marine insurance policies,
- Support the claims process for marine-related incidents, ensuring proper documentation and follow-up. endorsements, and related documentation.
- Assist in evaluating construction projects, including on-site risks and potential liabilities.
- Work with brokers and clients to ensure proper coverage
- Evaluate the risk of political violence, terrorism, and civil unrest in different geographic regions. for construction sites and related assets.
- Work closely with risk analysts to determine premium pricing based on geopolitical stability and other external factors.
- Ensure compliance with relevant insurance regulations and laws across different sectors and regions.
- Monitor market trends and competitors, and contribute to underwriting strategies.Assist in the overall underwriting process, including preparation of reports, files, and internal communications.
Team Manager
Bank Alfalah Ltd
Karachi , Pakistan
11.2002 - 03.2009
- Managed the Sales and Marketing team for Consumer Finance, Asset Liability & Wealth Management and credit card / corporate card holders.
- Achieved portfolio USD 30 Million.
- Extensive involvement managing client relationship at all levels, focusing on support to expand the SM and corporate level clients positioning to support to expand the overall proposition.
- Managed a team of sales officers and team leaders for (9) profitable branches achieving monthly targets.
- Responsible for training sales team to understand the market niche and develop target oriented behaviour.
- Generated one of highest portfolios, positioning as Top performer consistently.
- Maintained up-to-date knowledge of industry trends, enabling informed decision-making processes.
- Organised financial and operational data to help with yearly budgeting and planning.
- Led and managed administrative staff to maintain smooth daily operations.
- Increased revenue by upselling and recommending products.
Business Development Executive
Standard Chartered Bank
Karachi , Pakistan
01.2001 - 11.2002
- Developed corporate and SME business activities.
- Developing market for existing banking products i.e. Credit cards account opening.
- Conduct extensive market research in order to prepare detailed strategic sales plan to achieve goals and objectives.
- Managing profitability and liaise with risk management department.
- Maintaining strong effective relationship building with key business partners
- Developing sales Team in Auto finance, competing a major market and maintaining a targeted portfolio. Responsibility included interaction with local automobile manufacturers, car dealers and Insurance companies.
- Generated new leads through networking at industry conferences and events.
- Trained new staff to efficiently manage sales pipeline.
- Participated in industry events, raising brand visibility and potential leads generation.
- Contacted and converted potential customers via telephone, email and in-person enquiries.
- Advised clients on optimum mix of products and distribution channels for greatest success.
- Exceeded revenue goals by securing high-performing new accounts.
Business Development Executive
Mobilink
Karachi , Pakistan
01.1999 - 12.2000
- Developing, planning and managing outdoor sales. Strategies and contracts mainly involved database marketing, customer services, and direct sales, telephone sales, promotional work and market analysis; responsible to deliver projected sales figures.
- Led strategy meetings to scope project goals and reporting frameworks.
- Prepared and delivered winning client proposals, business presentations and sales pitches to C-level executives.
- Worked collaboratively with the marketing department to create impactful promotional materials for client pitches.
- Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
Sales Manager
TVB Marketing International
Karachi , Pakistan
01.1999 - 12.1999
- Devised successful Telemarketing sales unit pitches for significant conversion of sales for Sheraton Hotel Memberships .
- Managed team of 20 staff, driving performance with motivational strategies to exceed sales targets.
- Analysed sales reports to identify trends and update strategies.
- Led high-performance sales teams, ensuring achievement of targets.
- Implemented training programmes, improving team performance levels.
- Used multi-source data to determine sales and delivery terms for products and services.
- Generated Key Performance Indicator reporting to drive better performance.
Sales/ Programme Manager
Hotel Dynamics International
Karachi , Pakistan
01.1995 - 12.1998
- Trained to utilize my skills in managing and training positive enthusiastic sales room,
- Lead effective sales briefings.
- Projects that were managed were Avari International Hotels, Marriott Hotel, Inter Continental Hotel, ANZ Grindlays cards, Diners Club International, MCB Master Cards and Sprint cards. (Pakistan);
- Project was layered to strategise to achieve maximum revenue generation by managing telemarketing unit.
- responsible for overseeing and leading a team of telemarketers who reach out to potential customers to promote products, services, or gather information for a business. This role involves managing day-to-day operations, setting sales goals, ensuring quality customer interactions, and optimizing telemarketing campaigns
- In charge of hiring new telemarketers, interviewing candidates, and selecting team members.
- Continuously evaluate and improve telemarketing tactics, scripts, and technology tools to maximize efficiency.
Education
Bachelor Of Commerce - Commerce
University Of Karachi
Karachi Pakistan 01.1994 - 12.1998
Certified Insurance Supervisor ( CIS) - Insurance
BIBF
Bahrain 01.2014 - 12.2014
Skills
- Global Market Expansion Strategies
- Business and Channel Development
- Sales Team Training & Management
- Complex Negotiations and Sales Cycles
- Territory Startup and Turnaround
- Strategic Partnership Building
- Key Account Management
- Forecasting and Market Analytics
- B2B client management
- Quality Assurance
- Self-motivation
- Sales pipeline management
- Sales techniques
- Brand building
- Lead generation
Languages
English
Proficient (C2)
Urdu
Advanced
Tamil
Elementary
Affiliations
- Music / Guitarist/ Singing
Accomplishments
8 Times sales Champions consumer Banking
Script Writing
Sales Training Award /Team Building
Timeline
Asst Underwriter Marine, Construction, PV
Connect Insurance & Reinsurance
01.2020 - 12.2023
Certified Insurance Supervisor ( CIS) - Insurance
BIBF
01.2014 - 12.2014
Business Development Manager
Crescent Global Insurance Services
04.2009 - Current
Team Manager
Bank Alfalah Ltd
11.2002 - 03.2009
Business Development Executive
Standard Chartered Bank
01.2001 - 11.2002
Business Development Executive
Mobilink
01.1999 - 12.2000
Sales Manager
TVB Marketing International
01.1999 - 12.1999
Sales/ Programme Manager
Hotel Dynamics International
01.1995 - 12.1998
Bachelor Of Commerce - Commerce
University Of Karachi
01.1994 - 12.1998
Similar Profiles
Adarsh DeepakAdarsh Deepak
Business Development - Pricing and Operation at Crescent Global Shipping And Logistics LLCBusiness Development - Pricing and Operation at Crescent Global Shipping And Logistics LLC
Giulia SartoriGiulia Sartori
Customer Service Representative at Carolina Crescent InsuranceCustomer Service Representative at Carolina Crescent Insurance
Varie ChapnickVarie Chapnick
Broker, Risk, Claims and Insurance Manager at Eagle Eye Global Insurance Services IncBroker, Risk, Claims and Insurance Manager at Eagle Eye Global Insurance Services Inc
Litta Elizabeth GeorgeLitta Elizabeth George
Sr. DRA Officer at Top Pharmaceutical Importer & DistributorSr. DRA Officer at Top Pharmaceutical Importer & Distributor
Vivek RaningaVivek Raninga
Sales manager at kedar jewellerySales manager at kedar jewellery