Eriola Baliaj
Al Marassi,14
Summary
My various work experiences over the years have shaped me into the adaptable and skilled individual that I am today. These opportunities have allowed me to grow, recognize my potential, and thrive in diverse work environments. I am eager for the exciting opportunity to work as a flight attendant, as I am always up for new challenges and thrive in a team-oriented environment. I look forward to the chance to showcase my adaptability and contribute to a dynamic and high-performing team.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Al Janabiya Gate Real Estate
Saar
09.2021 - 07.2023
- Responded promptly to client inquiries via phone or email.
- Provided guidance to clients throughout the entire buying or selling process.
- Maintained updated knowledge of local real estate markets.
Bartender
Arch Hotel
Manama
02.2022 - 07.2023
- Ensured proper sanitation of the bar area, glassware, utensils, and equipment.
- Prepare alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Sales Manager
Next Delivery and Logistics
Tubli
01.2021 - 09.2021
- Created and presented monthly reports to management on sales performance.
- Identified and developed new markets for products or services.
- Maintained accurate records of all transactions between customers and company representatives.
Hostess
MyCafe
Adliya
02.2019 - 10.2020
- Verified reservations and wait times with customers.
- Provided menus to customers and answered questions regarding menu items.
- Greeted guests warmly upon arrival, seating them promptly.
Operational Supervisor
Ministry of Finances
Tirana
03.2014 - 10.2018
- Conducted training sessions for new employees regarding operational procedures.
- Ensured compliance with safety regulations, company policies, and procedures.
- Established standards for quality control across all operational teams.
Sales Leader
Avon
Tirana
04.2012 - 01.2014
- Managed all aspects of order fulfillment, including invoicing, shipping, returns processing.
- Provided leadership and direction to motivate a high performing sales team.
- Conducted training sessions for new sales staff members to ensure they had the necessary skills to succeed in their roles.
Education
Associate of Applied Science - Genetics, Reproduction, Health And Economics
Zootechnics, Agricultural University, UBT
Tirana, Albania06-2018
Skills
- Communication
- Time Management
- Problem Solving
- Adaptability
- Customer Service
- Attention to Detail
- Teamwork
- Organizational
- Critical Thinking
- Confident
Certification
- Sales Agent License
- Sales Software Certification
- Diploma in Interior Design
- Travel and Tourism Management License
- Publishing Certificate
- Behavioral Psychology Certificate
- AAC Certificate (Augmentative Alternative Communication)
Languages
Albanian
First Language
English
Proficient (C2)
C2
Timeline
Bartender
Arch Hotel
02.2022 - 07.2023
Real Estate Agent
Al Janabiya Gate Real Estate
09.2021 - 07.2023
Sales Manager
Next Delivery and Logistics
01.2021 - 09.2021
Hostess
MyCafe
02.2019 - 10.2020
Operational Supervisor
Ministry of Finances
03.2014 - 10.2018
Sales Leader
Avon
04.2012 - 01.2014
Associate of Applied Science - Genetics, Reproduction, Health And Economics
Zootechnics, Agricultural University, UBT
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