Esra Ahmed Alsaie
Muharraq,Bahrain
Summary
Banking professional with 17 years of expertise in operational risk assessment, internal auditing, and compliance. Proven ability to enhance organizational efficiency through process improvement and stakeholder engagement. Proficient in data analysis and statistical modeling using Power BI, along with advanced skills in Microsoft Office applications. Experienced in preparing reports and dashboards that facilitate informed decision-making and ensure regulatory compliance.
Overview
20
20
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Operational Risk Analyst
National Bank of Bahrain
Manama, Bahrain
11.2023 - 12.2025
- Enterprise Risk Management Department
- Conducted regular Risk and Control Self-Assessment (RCSAs) to maintain secure environments and address potential risks.
- Monitor and perform regular reviews of key risk indicators (KRI) to strengthen organizational resilience.
- Proactively identified and raised operational risk incidents arising from deficiencies in processes, systems, people, or external causes; conducted investigations, performed root cause analysis, and implemented corrective action plans to address operational challenges.
- Contributed and played role in governance of issue management through collaboration with issue sources such as Compliance and Internal Audit, monitoring and enhancing timely remediation progress by consistently reporting issues and related ratios that impact departmental KPIs as part of performance evaluation.
- Supported preparation and submission of issue management dashboards, operational risk dashboards, and critical incident reports to senior management and relevant committees on regular basis.
Assistant Manager
Ithmaar Bank
Seef, Bahrain
09.2022 - 10.2023
- Operation Department (Payments unit)
- Managed daily payment operations including SWIFT incoming/outgoing transactions, salary processing, and internal transfers.
- Monitored bank liquidity position to ensure sufficiency of respective Nostro accounts.
- Supported and coordinated treasury operations to maintain smooth financial activities.
- Handled customer complaints effectively.
- Facilitated management during audits through systematic organisation, compilation, and provision of essential documentation for accurate reporting.
- Facilitated acquisition and integration process between Ithmaar Bank and Al Salam Bank.
Assistant manager
Ithmaar Bank
Seef, Bahrain
06.2022 - 09.2022
- Financial Control (Internal Control)
- Executed reconciliation of bank general ledger (GL's) accounts, ensuring accuracy in financial records.
- Monitored daily financial transactions to identify discrepancies and uphold compliance.
- Strengthened internal control frameworks to safeguard assets and enhance reporting reliability.
- Collaborated with auditors and management, providing evidence and reports for reviews.
Assistant Manager
Ithmaar Bank
Seef, Bahrain
05.2008 - 06.2022
- Internal Audit Department
- Supported preparation and submission of audit reports to senior management and relevant committees, ensuring accurate and timely delivery of findings and recommendations.
- Executed and carried out audits across multiple bank functions including Retail Banking, Corporate Banking, Legal, Administration, and Remedial Institutions, ensuring compliance and operational effectiveness.
- Supervised and guided junior staff through on job training, enhancing team capability and performance.
- Supported transition from manual processes to automation by implementing TeamMate audit system, improving efficiency and accuracy of audit workflows.
General Administration Assistance
Baker Hughes EHO Ltd.
Seef, Bahrain
11.2006 - 04.2008
- Coordinated administrative support across UAE headquarters and Bahrain and KSA branch operations, ensuring effective communication and workflow.
- Managed documentation, correspondence, and filing systems to comply with organisational standards and regulations.
- Scheduled and organised meetings, preparing reports for management review.
- Supported procurement and logistics activities, coordinating with vendors for cross-border operations.
- Facilitated travel arrangements, visa processing, and accommodation for staff members.
- Monitored administrative budgets and expenses, optimising resource allocation for enhanced efficiency.
Training as summer job
HSBC Bank
Manama, Bahrain
07.2005 - 08.2005
- Training as summer job for two months in different departments.
Education
Bachelor of Science - Finance & Accounting
Kingdom University
Bahrain 01.2008 - 09.2010
Diploma - Business Management
University of Bahrain
Manama 09.2004 - 12.2007
Certificate of Higher Education - Commercial
Isteqlal Secondary Commercial School
Al Muharraq 09.2001 - 06.2004
Skills
- Operational Risk Assessment & Control Techniques
- Internal Auditing & Compliance Knowledge
- Process Improvement & Assessment Methodologies
- Stakeholder Engagement & Cross‑Functional Collaboration
- Data Analysis & Statistical Modeling (Intermediate Power BI)
- Microsoft Office Suite (Advanced Excel, Word, PowerPoint)
- SharePoint Administration & Collaboration Tools
- Risk Reporting & Dashboard Preparation
Certification
- 2025 Certified Operational Risk Professional (CORP) – Leoron Institute
- 2020 – 2024 Certified Internal Audit (CIA) – The Institute of Internal Audit (IIA)
COURSES
- July 2008 - Present: Several courses in Microsoft Office, Power BI, Islamic Banking, Business, Internal Audit, Risk, Credit Card - Bahrain Institute of Banking & Finance (BIBF)
- 2011: Certified Islamic Banker (CIB) - General Council for Islamic Banks and Financial Institutions (GCIBFI)
- March 2008: SAP Course - Baker Hughes Headquarter (Dubai education center).
Affiliations
- Travel & Cultural Exploration, experiencing diverse cultures across international destinations.
- Sports & Fitness, regularly practicing different sports to maintain discipline and overall well‑being.
- Community Engagement, volunteering in local initiatives and supporting knowledge‑sharing activities.
Languages
Arabic
Native
English
Native
References
References available upon request.
Timeline
Operational Risk Analyst
National Bank of Bahrain
11.2023 - 12.2025
Assistant Manager
Ithmaar Bank
09.2022 - 10.2023
Assistant manager
Ithmaar Bank
06.2022 - 09.2022
Assistant Manager
Ithmaar Bank
05.2008 - 06.2022
Bachelor of Science - Finance & Accounting
Kingdom University
01.2008 - 09.2010
General Administration Assistance
Baker Hughes EHO Ltd.
11.2006 - 04.2008
Training as summer job
HSBC Bank
07.2005 - 08.2005
Diploma - Business Management
University of Bahrain
09.2004 - 12.2007
Certificate of Higher Education - Commercial
Isteqlal Secondary Commercial School
09.2001 - 06.2004