Anas Moidoo

• Responsibilities and Objective:.
• Reporting to Regional IT Manager
• Microsoft Active Directory User and Policy Administration
• Daily monitoring of Routers, Switches,Servers,Desktop,LapTop and network environment.
• File Server maintenance and taking daily backup.
• Installation and troubleshooting of desktop and laptops in network.
• Domain user creation ,adding different kind of administrative templates for users in AD environment (GPO).
• Issuing purchase orders for IT Peripherals
• Providing guidelines and training to all IT Users
• Conducting training, meeting and support for new software and hardware implementation
• Ensure staff welfare and work efficiency
• Installation and troubleshooting of Network & Local Printers. ( Xerox, Samsung, Kyocera, Toshiba, Canon & Epson Plotter )
• Familiar with Motorola and Symbol Hand Held Device ( PDT’s )
• Take caring and maintaining IT Assets and Inventory
• All SAP Entry monitoring and Correcting
• Monthly Patch Management SCCM and Big Fix for windows users
• Quarterly wireless scan for rogue devices
• Quarterly VA and PT scan on LAN and VAN devices

Prominent part of new projects for Lulu Hypermarket

• Administrating 6 new projects (Lulu Hypermarket)
• Finalizing Drawings for Structured cabling, LAN, WAN,CCTV , PA System
• Administrating Structured cabling for LAN , WAN , CCTV, PA System
• Installation and configuration for server room equipment's ( Servers, Switch's, Firewall, Avaya Media controls , backup drives )
• Doing baseline configuration Firewalls, POS and RODC Servers, Switch's, Access Points , Avaya Media servers, NAS Drives.
• Installation and configuration of Point of sale systems
• Installation and configuration of Avery Berkel weighing scale system
• User creation for new sites SAP, Active Directory, office 365.
• Installation and configuration of user PC's
• Prominent part of PCI DSS compliance implementation for Lulu Hypermarket Bahrain Region .

• Key Responsibilities and Objective:.
• Remote administration & monitoring of Laptop and Desktop.
• Providing System Integration as per requirement.
• Assembling and troubleshooting of computers.
• Installation of Windows98, Windows XP & 2000 professional.
• Responsible for daily NT backup of servers.
• Installation, Troubleshooting of Windows 2000 & Windows XP.
• Updating systems with daily latest Microsoft patches time to time.
• Managing all office Desktop / Laptop Inventory (Service, Patch Management, Antivirus Updating, User Requirements Etc.).
• User accounts and data management, implementing share & NTFS permissions on user data folders as per company standards.
• Providing total user level technical solution for corporate users.
• Installation and configuration of VPN Client Software on Laptop.
• Installation, configuration, troubleshooting of Dot Matrix, Ink Jet & Laser net work printers.
• RSA Card Installation and configuration.
• Knowledge of Blackberry Installation and Providing blackberry technical support.
• Outlook configuration on exchange server.
• Troubleshooting the Laptop & Desktop problems using remote access service like Dame Ware, Remote Desktop Connection, and Windows NetMeeting.
• Creation & configuration of phone extension over Avaya I P phones.
• Configuring network and providing technical support.

• E-Tail Networks managing and meeting the system up time target and minimize system downtime for all Desktops, Laptops & Servers.
• Summary of skills and experience Over 5 years experience in Information Technology Services Installation ,Configuration & Troubleshooting of Windows 98,Windows Xp Home, Professional, Windows Vista ,Windows 7 home and professional operating systems Troubleshooting of Local area networks, Wan networks, Vpn Networks, Wi-Fi Networks Effective administration, implementation and troubleshooting of Microsoft Windows 2003&2008 networks Knowledge in Microsoft Exchange Server 2003&2007 knowledge in Networking fundamentals, Routing protocols and concepts, LAN switching and wireless, WAN concepts Network Cabling, Cable Crimping, structured cabling Proficient in diagnosis of PC problems and rendering effective technical support Installation of Windows 2003&2008 and implementation of DNS, DHCP and Active Directory networking services.
• Installation, Configuration & troubleshooting of mail clients like,Lotus, Novell GroupWise, MS Outlook and Outlook express, Thunderbird Installation & troubleshooting of Fujitsu 2007 Point of Sales machines Daily routines of ERP, SAP – Retailing Assembling & troubleshooting of HP, IBM, Dell and Acer compatible PCs Installation, Configuration & troubleshooting network printers.