Farhad Qadhi
Summary
Accomplished professional with extensive expertise in business development, sales execution, and project coordination. Proven track record in target achievement, cost estimations, and B2B/RETAIL account management. Adept at upselling and cross-selling techniques, sales and marketing strategies, and pricing analysis. Demonstrated leadership in team management and enhancing brand awareness. Career goal: to leverage skills in a dynamic environment to drive business growth and innovation.
Overview
18
18
years of professional experience
4009
4009
years of post-secondary education
Work History
Retail Key Account Manager
TechnoBlue Trading (Group concern of AL HAWAJ)
12.2019 - Current
- Managed sales partnerships with retailers and hypermarkets for established brands including Samsung, Hitachi, TCL and others.
- Oversaw Hitachi and TCL brand showroom functions, driving efficiency and enhancing customer experience.
- Handled costing and invoicing tasks to maintain efficient financial operations.
- Coordinated with delivery and after-sales teams to streamline operational processes.
- Directed team of sales promoters and merchandisers for brand upselling in the retail market and ensured achievement of set targets
- Conducted frequent market visits to evaluate display and engage with sales team.
- Strengthened key client relationships by developing tailored account strategies.
- Negotiated profitable contracts to ensure mutual benefit.
- Managed in-store promotions and roadshows for maximizing product visibility and driving sales.
- Developed strong relationships with regular customers, ensuring loyalty to the brand.
- Oversaw staff scheduling to ensure adequate cover during all business hours.
- Liaised between management and floor staff for smooth communication flow.
- Increased customer satisfaction by providing exceptional service and resolving complaints promptly.
- Developed multi-level contacts within key accounts to enhance communication channels.
- Analyzed market and competitor activity to capitalize on trends and innovate client services.
Sr. B2B Project Supervisor
TechnoBlue Trading (Group concern of AL HAWAJ)
11.2017 - 11.2019
- Managed major B2B projects for leading brands across diverse product categories (Samsung, Hitachi, TCL, Ariston, Rowa) like home appliances to built in appliances, electronics and air conditioners.
- Facilitated business growth for increased market presence.
- Enhanced customer relationships by providing expert advice on Electrical Household Appliances and Electronics.
- Built strong rapport with key stakeholders, fostering long-term business relationships.
- Understood customer needs through active listening, resulting in tailored solutions.
- Drove sales negotiations towards successful conclusions for enhanced profitability.
- Assisted clients in making informed decisions with detailed product knowledge.
- Initiated effective communication channels between sales team and management, improving operational transparency.
- Designed personalized marketing strategies to captivate target audience interest.
- Collaborated closely with delivery and after-sales service teams for comprehensive customer support.
- Trained junior sales staff in effective selling techniques and product knowledge enhancement.
Sr. B2B Sales Executive
AJM Kooheji Group
11.2012 - 11.2017
- Spearheaded key B2B projects in Bahrain for top brands including LG and Hisense in product categories from home appliances to electronics and air conditioners.
- Enhanced client accounts and established new customer database through planned daily schedules.
- Facilitated meetings with industry professionals to expand customer base.
- Carried out daily site visits to assess ongoing and upcoming commercial and residential projects.
- Generated weekly work plans and analyzed monthly business data.
- Facilitated seamless communication between warehouse and service teams to achieve timely deliveries.
- Developed skills through participation in workshops.
- Managed invoice submissions and cheque collections.
- Onboarded and trained new B2B division staff.
- Led major projects including Four Seasons Hotel, Lagoona beach resort, Gulf court Hotel, Ibis Seef Hotel, Ibis Styles, Tilal Towers, Groove resort, Al Hayat Palace Apartments, Orange Tower 2, Houran Towers, Faisal Sharaf 10 storey Building and more.
Business development manager
Salwa Amin Interiors
11.2011 - 07.2012
- Formulated innovative business strategies through new product introduction.
- Conducted daily site visits to promote product awareness.
- Built strong relationships by managing customer interactions and ensuring effective communication.
- Coordinated production of marketing materials to support key campaigns and brand initiatives.
- Tracked industry competitor activity for strategic insights.
- Focused on expanding business and maintaining client loyalty.
- Handled various additional responsibilities as required.
Civil site inspector
Ossis Property Developers
03.2007 - 09.2011
- Ensured construction integrity with daily inspections at Amwaj Island development sites
- Supervised landscape contractor to improve island's landscape condition daily.
- Collaborated with marketing division and supervised workforce to deliver events on the island.
- Issued and maintained gate passes for residents and contractors.
- Liaised with clients, subcontractors and suppliers to maintain seamless communication and project progress.
- Checked and confirmed site and construction materials compliance with submittals.
- Perform routine area inspections ensuring a safe working environment.
- Collaborated in reporting and investigating safety breaches and accidents.
- Organized and updated documentation, including reports, correspondence and meeting records for contractors and engineers
Education
Bachelor of Science - Civil Engineering
University of Bahrain
Kingdom of BahrainCertificate of Higher Education - Computer Science, Math, Physics, Chemistry and English
The Indian School of Bahrain
Skills
- Business development
- Sales forecasting
- Project coordination
- Target achievement
- Cost estimations
- Upselling and cross-selling techniques
- Sales and marketing
- B2B account management
- Stock management
- Pricing analysis
- Team leadership
- Brand awareness
Languages
English
Fluent
Hindi
Fluent
Arabic
Elementary
Affiliations
- Travelling
- Attending various events
- Watching movies and listening to music
- Adventures like sky diving, canyon swing, para gliding
References
References available upon request.
Timeline
Retail Key Account Manager
TechnoBlue Trading (Group concern of AL HAWAJ)
12.2019 - Current
Sr. B2B Project Supervisor
TechnoBlue Trading (Group concern of AL HAWAJ)
11.2017 - 11.2019
Sr. B2B Sales Executive
AJM Kooheji Group
11.2012 - 11.2017
Business development manager
Salwa Amin Interiors
11.2011 - 07.2012
Civil site inspector
Ossis Property Developers
03.2007 - 09.2011
Bachelor of Science - Civil Engineering
University of Bahrain
Certificate of Higher Education - Computer Science, Math, Physics, Chemistry and English
The Indian School of Bahrain
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