FARHAN AHMED MALIK
HIDD
Summary
Dynamic and adaptable professional with over 4 years of experience across logistics coordination, sales, and administration. Proven ability to streamline operations, build strong client relationships, and deliver excellent customer service. Skilled in Microsoft Excel, ERP systems, and CRM tools, with a continuous drive to improve efficiency and contribute to business growth
Overview
6
6
years of professional experience
Work History
Logistics Coordinator
RICI Company
Jubail ,KSA
11.2024 - Current
- Coordinated logistics operations to ensure timely delivery of testing samples.
- Managed inventory levels for laboratory supplies and equipment.
- Collaborated with shipping vendors to optimize transportation processes.
- Developed and maintained accurate shipping and receiving documentation.
- Scheduled and tracked shipments to meet laboratory testing timelines.
- Communicated with internal teams to address logistical challenges promptly.
- Implemented procedures for efficient material handling within the laboratory.
- Monitored compliance with safety standards in transportation activities.
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Responded quickly to customer inquiries about order status or changes in schedules.
SALES SPECIALIST
Connect 6 mena
Manama
03.2024 - 10.2024
- Cultivated strong client relationships through proactive customer service interactions.
- Developed and executed tailored sales strategies to meet individual client needs.
- Maintained regular communication to assess satisfaction, resolve complaints, and promote offerings.
- Provided exceptional service via follow-up calls, emails, and in-person visits.
- Communicated product features and benefits effectively to clients.
- Utilized CRM software to track interactions and generate leads.
- Assisted in training new sales representatives on effective techniques.
- Organized trade shows to enhance product visibility among target audiences.
SALES ASSOCIATE
METRO BY T-MOBILE USA
New York
04.2021 - 10.2023
- Developed strong customer relationships through effective networking and persuasive communication techniques.
- Utilized diverse sales strategies to drive revenue and exceed sales targets.
- Conducted sales analysis to refine strategies and enhance performance.
- Generated detailed reports on sales progress to inform future planning.
- Managed customer accounts, providing accurate information on products and pricing.
- Negotiated contracts with clients, consistently surpassing sales goals.
- Engaged with customers post-purchase to assess satisfaction and loyalty levels.
- Organized merchandise displays to boost customer engagement and promote products.
ADMINISTRATION
Al Musawar construction company
Manama
12.2019 - 05.2021
- Supported employees with administrative tasks, IT issues, and resource allocation for effective job performance.
- Developed and implemented procedures for account management and administration.
- Created scripts using PowerShell and Python to automate system administration tasks.
- Researched best practices in student administration processes to enhance efficiency.
- Assisted underwriters in underwriting and administrative support tasks.
- Managed medication administration schedules per established protocols.
- Collaborated with administration to align curricular objectives with state standards.
ADMINISTRATION
HIGH WAVES MARINE SERVICES
Juffair
09.2019 - 12.2019
- Organized and maintained critical documents and records for streamlined access.
- Developed training materials related to case administration procedures.
- Prepared vaccines according to established protocols for administration to patients.
- Identified cost savings opportunities through process improvements in order administration.
- Oversaw the administration of medication doses according to established protocols.
Education
CERTIFICATION IN DIGITAL ARTS (GRAPHIC DESIGNING) -
Al Nada Institute
Bahrain09.2024
ASSOCIATE IN SCIENCE (A.S.) - BUSINESS
Metropolitan College of New York
NY05.2024
MICROSOFT CERTIFIED SOLUTIONS ASSOCIATE -
Aptech Institute
01.2019
CERTIFICATE OF HIGHER EDUCATION - COMMERCE
Pakistan Urdu School
09.2018
COMPLETED COURSEWORK TOWARDS MICROSOFT CERTIFIED SOLUTIONS EXPERT -
Aptech Institute
Skills
- Microsoft Office Suite
- Customer service
- Adaptability
- Sales strategies
- Retail marketing
- Business development
- Sales expertise
- Adobe Creative Suite
- Design thinking
- Visual communication
- Graphic design
- Solution provision
- Data analysis
- Research and data collection
- Fast typing
- Advanced Excel skills
- Continuous learning mindset
- Deadline orientation
- Quality control
- Data validation
- Process improvement
- Proofreading skills
- Information security awareness
- Database management
- Data management
- Report generation
- Effective communication skills
- Time management
- Strategic planning
- Self-motivation
- Process development strategies
- Analytical skills
- Administrative management
- Flexible scheduling
- Team collaboration and building
- Shipping and receiving logistics
Languages
- Arabic, Beginner
- English, Fluent
- Hindi, Fluent
- Urdu, Fluent
Personal Information
Driving License: valid GCC driving License
Timeline
Logistics Coordinator
RICI Company
11.2024 - Current
SALES SPECIALIST
Connect 6 mena
03.2024 - 10.2024
SALES ASSOCIATE
METRO BY T-MOBILE USA
04.2021 - 10.2023
ADMINISTRATION
Al Musawar construction company
12.2019 - 05.2021
ADMINISTRATION
HIGH WAVES MARINE SERVICES
09.2019 - 12.2019
CERTIFICATION IN DIGITAL ARTS (GRAPHIC DESIGNING) -
Al Nada Institute
ASSOCIATE IN SCIENCE (A.S.) - BUSINESS
Metropolitan College of New York
MICROSOFT CERTIFIED SOLUTIONS ASSOCIATE -
Aptech Institute
CERTIFICATE OF HIGHER EDUCATION - COMMERCE
Pakistan Urdu School
COMPLETED COURSEWORK TOWARDS MICROSOFT CERTIFIED SOLUTIONS EXPERT -
Aptech Institute
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